Festive Restaurant Waiter Waitress

Dakota Hotels; Manchester; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Staff discounts on stays and dining

Referral bonuses for friends joining

Additional holiday day on first work周年

Meals on duty

Uniforming provided

Employee Assistance Program (mental健康支

Wellbeing initiatives and voluntary活动

Job summary

Dakota Hotels in Manchester is seeking an outgoing Restaurant Waiter/Waitress for a festive, fixed-term role from 2 November 2026 to 10 January 2027. This zero-hours position typically offers 4–12 hours per week, with induction on 4 November and 14 November. Expected earnings are £14.06 per hour (£12.71 base + tronc).

You must be available for key festive dates and training. Successful candidates will carry out attentive service, upsell beverages, and work closely with Bar and Kitchen teams

Qualifications

• At least 1 year of hospitality experience.
• Outgoing personality with strong communication skills.
• Ability to work at pace and be proactive during shifts.
• Willing to pour, serve and sell alcohol.
• Available to work Christmas Day and New Year.
• Promote a positive team culture and attention to detail.
• Flexible with shift patterns to meet business needs.
• Candidates should have researched our brand and want to be part of the team.

Responsibilities

• Carry out section waiter/waitress duties with attentive service.
• Provide personalised food and beverage recommendations.
• Coordinate with Bar and Kitchen for smooth communication.
• Maintain knowledge of menu including allergens to guide guests.

Skills

Hospitality experience

Customer service

Communication

Teamwork

Job description

We are seeking an outgoing and enthusiastic individual with waiting experience for the role of Restaurant Waiter / Waitress, delivering exceptional service to our guests.

This is a fixed-term festive role running from 2nd November 2026 to 10th January 2027. The role is offered on a zero-hours contract and, while hours are not guaranteed, team members in this position typically work between 4 and 12 hours per week, depending on business needs.

To be considered for this role, you must be available to attend induction and training on Wednesday 4th November (5-8pm) and Saturday 14th November (11am-3pm). Applicants should also have good availability across key festive dates throughout the contract period, as this will be taken into account when offering shifts.

Estimated earnings of £14.06 per hour, comprising a basic hourly rate of £12.71 plus average anticipated tronc. Tronc payments are variable, non-contractual and not guaranteed

PRIMARY ROLE RESPONSIBILITIES

• Carry out the role of a section waiter/waitress, providing attentive table service, taking guest orders and delivering large trays of delicious food to guest tables.
• Create a memorable dining experience through genuine conversation with personalised food and beverage recommendations
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests’ choices.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive throughout your shift
• Willing and able to pour, serve and sell alcohol.
• Available to work Christmas Day and New Year.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.