Restaurant Manager

Dakota Eurocentral; Motherwell; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Meals on duty

Uniforming

Employee discounts

Additional holiday entitlement

Job summary

Dakota Hotels in Motherwell is seeking a Restaurant Manager to lead service and train the team in delivering exceptional dining experiences. You will manage rota creation, bookings and service flow while promoting wine and guest satisfaction.

Reporting to the F&B Manager, you will work with Bar and Kitchen to ensure seamless Dakota experiences and drive revenue through standard setting and staff development.

Qualifications

• At least one year experience as an Assistant Restaurant Manager or above in a full-service restaurant.
• Proven ability to write rotas and deliver on-the-job training.
• Experience in daily people management and wine list development.
• WSET level 2 or above is beneficial.

Responsibilities

• Run services across breakfast, lunch and dinner with hands-on service and hosting.
• Drive restaurant trade by managing rota, bookings and service sequence while promoting sales.
• Collaborate with Bar and Kitchen to ensure seamless Dakota Experience for guests.
• Support HR through interviewing, training, appraisals and one-to-one meetings.

Skills

Restaurant management

Team leadership

Wine knowledge

Staff training

Payroll & rota management

Job description

We are seeking a hospitality professional with a passion for great food and wine for the role of Restaurant Manager.

PRIMARY ROLE RESPONSIBILITIES

Reporting to the F&B Manager, the role ofRestaurantManagerisresponsible fordriving and leading the levels of service delivered within ourrestaurantwith a strong focus on training our team to continuously be improving service standards. The primaryresponsibilitiesof the role includes:

• Run services within the restaurant through breakfast, lunch or dinner, offering the highest levels of service to all guests. Have a hands-on approach to service and hosting, driving standards at all times.
• Drive the commercial running of the restaurant including writing the wine list, working closely with the Head Chef to provide guest feedback on our dishes, managing payroll by writing the rota, managing the bookings diary, sequence of service, as well as driving a culture of sales through service.
• Communicate effectively with all other departments especially the Bar and Kitchen to ensure a smooth service. Work with Reception to increase resident to diner ratios and to provide guests with the full Dakota Experience.
• Work closely with HR to support the journey of a team member by being involved in the interview process, ongoing training, holding appraisals, and conducting frequent one-to-one meetings. Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of guest service throughout the F&B operation.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least one years’ experience as an AssistantRestaurantManageror above in a similar calibre of full-servicerestaurantwith experience in writing rotas, delivering training, and daily people management.
• A minimum of fouryears experienceworking inrestaurants.
• Demonstrable experience in writing wine lists, the development of team members, and F&B revenue maximisation.
• Comprehensive knowledge of wines and high-end service standards. Certification in WSET level 2 or above is beneficial.
• A confident leader with a hands-on approach to leading a team
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pridefor the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.