Bar Team Member: Guest Experience Pro (Flexible Shifts)

Thwaites; Lancaster; Hybride; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Training & progression

Tips paid regularly

28 days annual leave

Discounted accommodation

Employee Assistance Programme

Apprenticeships available

Pension & Life assurance

Long service awards

Résumé du poste

Daniel Thwaites is seeking a Bar Team Member to deliver warm hospitality across our bars, lounges and terrace areas. You will be the friendly face guests remember, ensuring accurate orders and outstanding service.

You will work mornings, afternoons and evenings, thrive in a fast-paced environment, follow allergen and food safety procedures, and contribute to a welcoming guest experience with strong team collaboration.

Qualifications

• Experience in customer-facing hospitality or retail roles.
• Strong communication with guests and colleagues.
• Able to work independently and as part of a team.
• Willing to work varied shifts including mornings, afternoons, evenings.
• Attention to detail and warm hospitality.
• Knowledge of food safety/allergens or willingness to train.

Responsabilités

• Deliver service following service standards on every shift.
• Ensure guest orders are accurate and fulfilled to high standard.
• Serve drinks across bar, lounge, terrace and other areas.
• Follow allergen and food safety procedures.
• Build knowledge of drinks offering (wines, cocktails, teas, coffees).
• Collaborate with colleagues to create memorable guest experiences.
• Maintain high standards across front-of-house areas.

Connaissances

Customer-facing

Communication skills

Teamwork

Flexibility

Attention to detail

Food safety knowledge

Description du poste

Daniel Thwaites is seeking a Bar Team Member to deliver warm hospitality across our bars, lounges and terrace areas. You will be the friendly face guests remember, ensuring accurate orders and outstanding service.

You will work mornings, afternoons and evenings, thrive in a fast-paced environment, follow allergen and food safety procedures, and contribute to a welcoming guest experience with strong team collaboration.