Bar Team Member

Warner Hotels; Studley CP; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Live-in availability

Gym and leisure access

Free or discounted onsite food

Staff discounts (Bourne Leisure brands

Career development opportunities

Discounts with national brands

Job summary

Warner Hotels Group is seeking a Bar Team Member for Studley Castle, a historic 209-bedroom hotel. You will contribute to delivering excellent service within the Hospitality department and help ensure guests have a memorable stay with scenic views and top-notch facilities.

Join a supportive team, learn and grow, and enjoy benefits like staff discounts and career development opportunities while delivering friendly, attentive service at every guest interaction.

Qualifications

• Guest journey is at the heart of the role.
• Willingness to learn and improve customer service and product knowledge.
• Supportive attitude to the wider team.
• Passion for food and drink.
• Be able to bring your authentic self to work.

Responsibilities

• Develop and grow by delivering a great service within the Hospitality department.
• Work alongside the Food and Beverage Manager to ensure a smooth guest journey from arrival to departure.
• Collaborate with a large team to ensure guests enjoy the highest quality stay with appealing surroundings.

Skills

Guest journey focus

Customer service mindset

Team player

Food and drink passion

Job description

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Hourly rate: Up to £12.71 per hour dependent on age.

We have a fantastic opportunity for a Bar Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department.Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.