Food and Beverage Team Member

Warner Hotels; Chard Town; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Gym & leisure facilities

60% on-site food discount

Pension scheme

Career development through external/in

28 days annual leave

Cycle to Work Scheme

Employee discounts (Warner hotels, But

Assistance programmes (Unum)

Life assurance

Free parking onsite

Family friendly policies

Refer a friend scheme

Rewards platform (Aslan)

Discount platform with retail perks

Wages on demand

Employee Assistance Programme

L&G Care Concierge

Long service awards

Job summary

Warner Hotels is seeking a Food and Beverage Team Member to join the team at Cricket St Thomas, a 239-bedroom Grade II listed hotel with a theatre, spa and restaurant set in 160 acres of parkland in the West Country.

You will greet and serve guests, clear and re-lay tables, and assist in bars or restaurants as part of a supportive Food and Beverage team. The role focuses on delivering a seamless guest journey from arrival and throughout their stay.

Qualifications

• A passion for food and drink.
• Willingness to learn and improve knowledge on customer service, products and selling.
• People person who puts the guest journey at the heart of everything.
• Care for wider team and willingness to support wherever needed.
• Commitment to come to work as your whole authentic self.

Responsibilities

• Greet and serve guests in restaurants or bars.
• Clear tables and re-lay for service as needed.
• Serve guests in bars or restaurant areas.
• Assist Food and Beverage Manager in smooth guest journey from arrival.
• Support the team to ensure high standards of service.

Skills

Food and drink passion

Customer service

People person

Team player

Authentic self

Job description

Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.

Up to £12.71 per hour (dependent on your age)

We have a fantastic opportunity for a Food and BeverageTeam Member to join our team at Warner Hotels. As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re-laying for service as needed, or serving guests in one of our Bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels? As a Food & Beverage Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]