Bar Team Member

Glasgow Westerwood Hotel, Spa & Golf Resort; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

Discounts across QHotels Collection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend

Free parking

More benefits

Job summary

Glasgow Westerwood Hotel, Spa & Golf Resort is seeking friendly team members to join our Food & Beverage service across multiple outlets. Flexible shifts to fit around commitments and school schedules are available.

You will help guests with pricing and promotions, maintain brand standards, and maximise sales while delivering great hospitality. We offer training and development, free parking, and staff benefits within The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service and time management.
• Ability to work under pressure and stay organised.

Responsibilities

• Stationed in Food & Beverage areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep pricing and promotions up to date to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisation

Work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18‑hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.