Bar Team Member

SSP Group; Birmingham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Award-winning training

Health & wellbeing support

Job summary

SSP Group is seeking Bar Staff at Birmingham Airport to deliver exceptional customer service in a fast-paced hospitality setting. You will engage with customers, work with colleagues to maintain smooth operations, and comply with age restrictions for alcohol service.

Flexible hours include early mornings, evenings, weekends, and holidays. The role offers a base pay of £12.85 per hour, with an additional £1.20 per hour for hours between midnight and 6 am, and potential tips.

Qualifications

• 2+ years in hospitality or customer service preferred.
• Able to engage with customers to deliver a high standard of service.
• Able to work flexible shifts, including weekends and holidays.

Responsibilities

• Engage with customers and provide an outstanding experience.
• Collaborate with colleagues to ensure smooth operations.

Skills

Customer service

Team player

Hospitality

Tools

POS system

Job description

BAR STAFF - BIRMINGHAM AIRPORT, SHELBY & CO.

Please note, this role includes the handling and service of alcohol as part of daily duties.

FIXED TERM CONTRACTS UNTIL END OF DECEMBER 2026!

Pay Rate: £12.85 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.05 per hour.

Opportunity to earn extra tips and service charge*

We have Full Time(30hrs) & Part Time(20hrs) roles available.

Hours of operation are 3am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Bar Staff and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion - and leave work knowing you've made someone's day better.

ABOUT YOU:

• As a Bar Staff, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• Due to some responsibilities within the Bar Staff role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to sell and handle alcohol.

ABOUT THE BAR STAFF ROLE:

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.

AS BAR STAFF WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

*There is no contractual entitlement to be considered for a distribution of the tips within your role.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.