Bar Supervisor: Lead Guest Experience & Upsell

The Park Royal; Warrington; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in QHotels

Training & qualifications support (fee

Learning & development opportunities

Employee Assistance Program - Hosp. A

Refer a friend scheme

Free parking

Job summary

The Park Royal Hotel & Spa, located just outside Warrington, is seeking a proactive hospitality supervisor to lead a 4* 146-bedroom property. You will motivate the team, ensure high standards of guest experience, and drive sales through upselling and informed promotions to guests in a busy hotel environment.

Join a property with leisure facilities, spa, and multiple dining venues, offering progression and training opportunities within The QHotels Collection.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• Good knowledge of wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Lead and supervise the team to deliver a high standard of guest experience.
• Drive revenue opportunities by upselling and promoting promotions to guests.
• Ensure correct training across the team for upsell and promotions.

Skills

Supervisory experience

Hospitality service excellence

Team motivation & building

Wine & spirits knowledge

Upselling & promotions knowledge

Job description

The Park Royal Hotel & Spa, located just outside Warrington, is seeking a proactive hospitality supervisor to lead a 4* 146-bedroom property. You will motivate the team, ensure high standards of guest experience, and drive sales through upselling and informed promotions to guests in a busy hotel environment.

Join a property with leisure facilities, spa, and multiple dining venues, offering progression and training opportunities within The QHotels Collection.