Bar Person

Alexander House Hotel & Utopia Spa; East Grinstead; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Discounted hotel stays for employee

Spa and dining discounts

Birthday/anniversary benefits

Staff referrals

Job summary

Alexander House Hotel & Utopia Spa in East Grinstead seeks a Barperson to join the 1608 Cocktail Bar team. You will provide bar service to spa guests, residents, and visitors, delivering cocktails and beverages with attention to presentation and guest satisfaction.

The role requires working 37.5 hours over 5 days, including weekends, with a supportive team and opportunities within our spa and hotel facilities. A smart appearance and good communication are essential.

Qualifications

• Smart appearance and professional presentation.
• Excellent communication skills with guests and team members.
• Beverage/bar knowledge and experience.
• Cocktail knowledge is an advantage.
• Ability to work daytime and evening shifts including weekends.

Responsibilities

• Ensure the Bar is stocked and ready for each service period.
• Keep the Bar and Lounge well presented for guest arrivals.
• Prepare pre-service for bar service and station readiness.
• Greet guests and take orders, identifying guest needs.
• Prepare alcoholic and non-alcoholic beverages including cocktails.
• Serve drinks and light snacks to bar/lounge guests.
• Coordinate with restaurant for pre-dinner drinks and reservations.
• Process payments for food and beverage or charge to guest accounts.
• Maintain cleanliness and finish end-of-shift duties.

Skills

Smart appearance

Good communication

Beverage knowledge

Cocktail knowledge

Day & evening shifts

Job description

BARPERSON

£24,784.76 per annum + monthly service charge payment

• An additional end of financial year service charge bonus also paid
• 4 weeks holiday rising with service to 5 weeks
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will receive a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas

Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

The Role

Working in our '1608' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shift work over 5 days per week totalling 37.5 hrs per week include weekend working.

Main Duties Include;

• Ensuring the Bar is stocked ready for each service period
• Ensuring the Bar and Lounge are well presented ready for guests arrival
• Ensuring all the pre-preparation for service is completed
• Meeting and greeting guests entering the bar
• Establishing guest needs and order taking
• Preparing both alcoholic and non alcoholic beverages including cocktails
• Tray service of drinks across the service areas
• Service of lightlunches and snacks in the bar lounge
• Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
• Taking payment for all food and beverage served or arranging for charging to resident guests accounts
• Adhering to the Mystery Guest Standards for the Bar
• Ensuring effective clear down of work area at the end of the shift
• Making sure you balance your till and guest charges
• Ensuring the guest areas are left in a presentable state at the end of your shift, 5 days 37.5 hrs per week

Requirements;

• Smart appearance
• Good communication skills
• Beverage / bar knowledge and experience required
• Hotel or quality bar experience preferred
• Cocktail knowledge an advantage
• Ability to work daytime and evening shifts including weekends