Bar Manager

Haven Leisure Ltd; United Kingdom; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Fully funded qualifications

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free facility access

Savings at national brands and retails

Zusammenfassung

Haven Leisure Ltd. is seeking a Bar Manager to lead our bars and entertainment venues in delivering memorable guest experiences. You will guide a dynamic team, set clear direction, manage budgets, and drive performance while upholding safety and policies.

Join a fast-paced hospitality environment with opportunities for growth, fully funded qualifications, and a hands-on, supportive leadership role that shapes the guest experience end-to-end.

Qualifikationen

• Proven leadership experience in hospitality leadership roles.
• Strong customer service and problem-solving abilities.
• Excellent communication and staff coaching skills.
• Knowledge of health and safety regulations relevant to bar operations.

Aufgaben

• Lead, motivate and support the team to deliver excellent service.
• Enhance guest experience and respond to concerns promptly.
• Monitor performance, provide feedback and conduct reviews.
• Oversee scheduling, budgets and resource allocation for efficiency.
• Ensure operations comply with safety regulations and company policies.
• Resolve day-to-day issues quickly to maintain smooth operations.
• Support staff development through training and mentoring.

Kenntnisse

Team Leadership

Customer Service

Communication

Problem Solving

Attention to Detail

Health & Safety Knowledge

Jobbeschreibung

Position: Bar Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.
In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.