Bar Manager

Haven; England; Vor Ort; GBP 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Dining discounts up to 50% off on-park

Haven Holidays discounts 20%

Free access to Haven facilities

National brand savings

Fully funded qualifications

Zusammenfassung

Haven is seeking a Bar Manager to lead our bars and entertainment venues, driving exceptional guest experiences. You will manage a dynamic team, monitor performance, and ensure safety and compliance while controlling budgets and resources.

This hands-on role requires strong leadership and a passion for hospitality, with opportunities for growth and fully funded qualifications. Join Haven to influence service standards, coach staff, and deliver memorable experiences for guests across our venues,

Qualifikationen

• Proven leadership experience in hospitality or similar.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management, including cellar management.
• Flexibility to work evenings, weekends and holidays.

Aufgaben

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Monitor performance, provide coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and company policies.
• Quickly resolve operational issues to maintain smooth daily operations.
• Support training and development initiatives for the team.

Kenntnisse

Leadership

Customer service

Communication

Attention to detail

Health and safety

Budgeting

Staff scheduling

Problem solving

Jobbeschreibung

Position: Bar Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.

In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!