Bar Manager

Haven; Gorleston-on-Sea; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% off on-park dining

20% discounts at Haven Holidays and in

Free access to facilities

Descripción de la vacante

Haven in the United Kingdom is seeking a Bar Manager to lead and develop a high-energy hospitality team across our bars and venues. You will drive guest satisfaction, manage budgets, and ensure safety compliance while delivering outstanding service in a fast-paced environment.

You’ll coach staff, optimise resources, and maintain top standards, with a focus on growth and professional development within a supportive, inclusive team culture.

Formación

• Proven experience in Bar Manager or Venue Manager roles in hospitality.
• Strong leadership and communication skills.
• Ability to thrive in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and cellar management.

Responsabilidades

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor performance, provide feedback, coaching, and reviews.
• Resource Management: Oversee scheduling, budgets, and resources to maximise efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and policies.
• Problem Solving: Resolve operational issues quickly for smooth day-to-day running.
• Training and Development: Support team growth through ongoing training and mentoring.

Conocimientos

Leadership

Communication

Customer service

Health & safety

Budgeting / financial mgmt

Organisational skills

Problem solving

Descripción del empleo

Position: Bar ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusBring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.Requirements- Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.- Strong leadership and communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Exceptional customer service and problem-solving abilities.- Knowledge of health and safety regulations.- Strong organisational and multitasking skills.- Experience in budgeting, financial management and Cellar Management.- Flexibility to work evenings, weekends, and holidays.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]