Bar Associate - Scarfes Bar

Rosewood Hotel Group; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days holidays

F&B discounts

Pension scheme

Life assurance

Enhanced sick pay

12 complimentary room nights per year

Parental leave

Talent development opportunities

CSR & wellbeing programs

Job summary

Rosewood London’s Scarfes Bar invites a Bar Waiter to deliver refined, guest-focused service in a world-class setting. You will own your section, know the menu, build rapport, and contribute to memorable experiences in a luxury hospitality environment.

Join a passionate team that values performance, collaboration and guest satisfaction, with excellent benefits and career development opportunities in a venue ranked among the world’s best bars.

Qualifications

• Experience in hospitality or luxury bar or restaurant environments.
• Strong guest-service orientation and professionalism.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Deliver personalised, engaging service in a luxury bar setting.
• Take orders accurately and suggest beverage and food pairings.
• Maintain cleanliness and presentation of your service area.
• Build genuine relationships with guests and respond to feedback with care.
• Collaborate with bar, kitchen and service teams for a seamless guest experience.
• Uphold Rosewood London standards and policies at all times.

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

Join the talented team at Scarfes Bar, one of London’s most celebrated cocktail destinations and currently ranked No. 31 in The World’s 50 Best Bars 2025. Inspired by the character and charm of a traditional drawing room, Scarfes Bar combines creative cocktails, live entertainment, and world-class hospitality in a truly unique setting. Reporting to the Outlet Manager, you will work alongside a passionate team dedicated to delivering exceptional guest experiences every day.

YOUR ROLE

As a Bar Waiter, you will play a key role in creating memorable guest experiences by delivering engaging, refined, and intuitive service. You will take ownership of your section, build genuine relationships with guests, and demonstrate expert knowledge of the bar’s offerings. Through your passion for hospitality and attention to detail, you will contribute to the success of Scarfes Bar while upholding the exceptional standards of Rosewood London.

HOW YOU’LL MAKE THE PLACE

• Deliver exceptional and personalised service that exceeds guest expectations and creates lasting impressions.
• Develop extensive knowledge of the beverage and food menus, confidently making recommendations tailored to guest preferences.
• Take orders accurately, serve food and beverages efficiently, and ensure all service standards are consistently maintained.
• Build strong guest relationships, respond to feedback professionally, and resolve any concerns with care and confidence.
• Maintain exceptional cleanliness, organisation, and presentation throughout all front and back of house areas.
• Work collaboratively with bar, kitchen, and service teams to deliver a seamless and memorable guest experience.

COULD THIS BE YOU?

• You are passionate about hospitality and take pride in creating exceptional guest experiences.
• You thrive in a fast-paced environment and remain organised while effectively managing multiple priorities.
• You enjoy working collaboratively and building positive relationships with colleagues and guests alike.
• You have experience working within a high-quality bar, restaurant, or luxury hospitality environment.
• You communicate confidently and professionally, adapting your approach to suit different guests and situations.
• You are proactive, motivated, and eager to continuously develop your knowledge of food, beverages, and service excellence.

OUR BENEFITS

• 28 days paid holidays per annum including Bank Holidays
• Discounts on Food & Beverage
• Company pension scheme and life assurance
• Enhanced sick pay policy
• 12 complimentary room nights per year and F&B discount worldwide
• Up to 16 weeks paid parental leave
• Talent development opportunities
• Involvement in Corporate Social Responsibility programmes and wellbeing activities

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.