Bar and Waiting Team Leader

McMullen & Sons Ltd.; Essex; Vor Ort; GBP 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Bonus scheme

Shift flexibility

Meal discounts

Food/drink discounts off duty

Bank holiday enhanced pay

Family friendly policies

Gratuities share

Career development (GROW)

Zusammenfassung

McMullen & Sons Ltd. in Essex is seeking a Bar & Waiting Team Leader to lead service excellence in our High Street premium concept. You will coach team members, run shifts and support the management team, ensuring a stylish, vibrant bar and great food offering.

Prior supervisory experience is essential; full training is provided through the McMullen GROW Programme at our Hertford centre. We offer a competitive salary, achievable bonus, shift flexibility and generous staff discounts.

Qualifikationen

• Supervisory experience in hospitality is essential.
• Strong guest service ethos and communication skills.
• Ability to coach, mentor and develop team members.

Aufgaben

• Delight guests through exceptional service.
• Coach and guide team members to improve performance.
• Run shifts and support the Management team.

Kenntnisse

Supervisory experience

Guest service

Team coaching

Shift management

Jobbeschreibung

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Bar & Waiting Team Leader

So, if you’re as passionate as we are about maintaining quality standards and would enjoy helping create a stylish, vibrant bar offering an extensive range of drinks, cocktails and great bar food then you could be our next Bar & Waiting Supervisor at our High Street premium concept, an important part of the McMullen Family. We can offer you…

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

As a Bar & Waiting Team Leader you will be responsible for

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.