Banqueting & Events Food and Beverage Assistant

Crieff Hydro Limited; Crieff; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a family-run hotel in the heart of Scotland as part of our food and beverage team. You will help deliver memorable events, ensuring exceptional customer service in a vibrant, fast-paced environment. We value your enthusiasm for hospitality and offer diverse contracts ranging from full-time to flexible working hours.

Benefits

Pension contributions

Discounts on leisure memberships and hotel activities

Team Rate rooms for staff

Live-in accommodation may be available

Free staff meals on shift

Career development programs

Qualifications

• Exceptional customer service skills are essential.
• Previous hospitality or customer service experience preferred.
• A positive attitude and desire to improve customer experience are crucial.

Responsibilities

• Assist in delivering events and weddings at Crieff Hydro.
• Work flexible hours, including early mornings and late evenings.
• Provide excellent service to guests in Banqueting and Events.

Skills

Customer Service

Hospitality

Enthusiasm

Job description

Be part of the family...

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!

About the role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Looking after our guests in Banqueting and Events, you'll be responsible for helping deliver the many exciting events and weddings that we host all year round at Crieff Hydro.

It’s a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.

As many of our events go on late in the evening, this role will entail a variation of hours from early mornings and late evenings.

We are flexible in offering a range of contracts to successful candidates - from zero hours contracts to full time, dependent on individual needs.

What we need from you

Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given.

Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us.

It’s great if you’ve got previous hospitality or customer service experience, but your attitude is what will really count.

What you’ll get from us

• The opportunity to work in a friendly, forward thinking company withdevelopment as a priority – could you be our next Banqueting and Events Supervisor?
• Internalcareer opportunitiesamong a wide range of roles, departments and branches.
• Opportunities to apply for ourBe A Leaderdevelopment program.
• Unique benefitsincluding pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
• Discountson leisure memberships, hotel activities, retail, and food and beverages.
• Team Rate roomsat all of our hotels – where will you choose to explore on your days off?
• Live inaccommodationon-site may be available and is inclusive of bills.
• Free staff meals on shift.
• We are open to having a conversation with you around flexible working, both full-time and part-time, to work together and establish the hours that best suit you.

Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.