Food and Beverage Assistant

Apex Hotels; Pitlochry; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a dynamic team as a Food and Beverage Assistant at a leading hotel in Pitlochry, where your passion for service and dedication to guest experience will shine. You will engage with guests, work across multiple areas, and receive comprehensive training to build your career in hospitality.

Benefits

29 days holiday

Financial Wellbeing App

Access to gym and pools

Employee events and celebrations

Pension scheme contributions

50% discount in restaurants

Qualifications

• Willingness to learn and a passion for food and drink.
• Excellent attention to detail and a friendly attitude.
• Ability to provide excellent service and solve guest inquiries.

Responsibilities

• Greet guests and create a welcoming environment.
• Work across various facilities including bar and room service.
• Receive on-the-job training to enhance service skills.

Skills

Customer service attitude

Attention to detail

Multi-tasking

Job description

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You'll receive a warm welcome at Pine Trees on joining us as a Food and Beverage Assistant and become not only an integral part of the team here in Pitlochry but join our extended family as Pine Trees is owned and operated by Apex Hotels.

We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Pine Trees. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Operations Team. We believe it is our personality, style and friendliness that makes Pine Trees

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working
• Training and development from day one
• Employee events and celebrations
• £ referral bonus when your friends or family join the team

And once you smash your probation, you’ll also receive ……

• Contributions to a pension scheme
• Critical Illness & Death in Service cover
• Access to our employee of the quarter and annual recognition schemes
• Long service recognition
• 50% discount in our restaurants
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family

Starting your Journey:

As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
• Greet our guests when they arrive with a friendly hello and your infectious smile.
• Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
• Gain knowledge of our menus offerings and food and alcohol standards
• Receive 'on the job' and distinct Food and beverage training

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:

• Uses initiative
• has a customer service attitude
• has the ability to multi-task and organise a variable work load
• provides excellent attention to detail
• holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.