Bank Switchboard Operator

NHS Jobs; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a dedicated individual to operate the Trust Switchboard, handling calls from staff, service users and the public with empathy and efficiency. The role involves administrative duties related to the switchboard, responding to emergencies, and supporting out-of-hours services for on-call consultants and managers.

The position may involve dealing with patients with complex needs and barriers to understanding, ensuring clear communication and

Responsibilities

• Respond to emergency situations as required (e.g. fire alarms, intruder alarms, lone worker devices); carry out administrative and secretarial tasks associated with the switchboard; support out of hours services and on‑call staff.

Job description

Operating the Trust Switchboard and providing an efficient and sympathetic approach to calls received from staff, service users and members of the public. Often dealing with patients with complex needs and barriers to understanding. Carrying out a range of administrative and secretarial tasks associated with the switchboard. Respond to emergency situations as and when required e.g. respond to fire alarms, intruder alarms, lone worker devices. Support of all out of hours services, such a Consultants/Managers and Tradesmen on call. Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Nottinghamshire Healthcare NHS Foundation Trust