Bank Support Worker - Children's Services

Swanton Care & Community Ltd; Luton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Long service awards

Career development opportunities

Funded qualifications

Employee benefits app

Cycle to work

Pension

Life cover

Job summary

Swanton Care & Community Ltd in Luton is seeking a compassionate Bank Support Worker to help children and young people in residential care. You will build trusting relationships, support daily routines, education and personal development, and participate in activities to create a nurturing home.

You will join a supportive team with opportunities to learn, grow, and complete your Level 3 Diploma. The role offers shift work, weekends/evenings, and pay of £13.45–£13.70 per hour, depending on

Qualifications

• Caring attitude toward children and young people.
• Willingness to complete Level 3 Diploma.
• Excellent communication and teamwork.
• Positive, energetic approach to care work.

Responsibilities

• Build positive, trusting relationships with children and young people.
• Support daily routines, education and personal development.
• Plan and participate in activities and outings.
• Help create a safe, stable and nurturing home environment.
• Encourage independence, confidence and resilience.
• Work as part of a supportive team.

Skills

Compassionate

Team player

Strong communication

Resilient under pressure

Willing to learn

Education

Level 3 Diploma (encouraged)

Job description

About The Role

Make a Real Difference – And Have Fun Doing It

Are you looking for a rewarding career where every day is different, full of learning, laughter, and the chance to genuinely change lives?

We are looking for compassionate, energetic, and committed individuals to join our team supporting children and young people in residential care. This is more than a job – it’s an opportunity to help young people feel safe, valued, and inspired to reach their potential.

• Building positive, trusting relationships with children and young people
• Supporting them with daily routines, education, and personal development
• Planning and taking part in activities – from movie nights to outdoor adventures
• Helping create a safe, stable, and nurturing home environment
• Encouraging independence, confidence, and resilience
• Working as part of a supportive team that celebrates success together

Position: Bank support worker - Children's services

Location: Luton (LU3 postcode)

Hours: Bank

Pay: £13.45 - £13.70 per hour dependant of qualifications

WE DO NOT OFFER SPONSORSHIP

About you

We’re looking for someone who brings the right attitude and reflects our values above all else:

• You are kind, patient, and genuinely care about making a difference to young people
• You have a positive outlook and bring energy, humour, and enthusiasm into your work
• You are resilient and calm under pressure, able to support young people through challenges
• You’re a great team player, but also confident working independently
• You have strong communication skills and can build meaningful relationships
• You are open to learning and committed to completing your Level 3 Diploma
• You’re flexible and willing to work shifts, including evenings and weekends

Whether you have experience or are completely new to the sector, if you have the passion and drive to learn, we want to hear from you.

At the heart of the ethos are five key words, these underpin the PRIDE taken in the services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

This is a role where

• No two days are the same
• You’ll be constantly learning and developing
• You’ll share real moments of joy, laughter, and achievement
• You’ll make a genuine difference in young people’s lives
• You’ll be part of a close-knit, supportive team

From celebrating achievements to enjoying fun activities together, you’ll build memories that matter – for both you and the young people you support.

What we can offer!

• Long service awards
• Opportunity for career development
• Funded qualifications
• Employee benefits app
• Cycle to work
• Pension
• Life cover - you will be entitled to death in service benefit.
• Trained mental health first aiders
• Employee Assistance Programme (EAP)
• Employee Voice
• Monthly staff prize draw
• Refer a friend scheme - £400 each time a successful referral is made

*subject to eligibility & criteria

About The Service

Wycombe Way is a children's residential care facility based in Luton.

We offer long term care for children of any gender, with either a learning disability or a physical disability, or both.

We aim to provide a safe, nurturing environment for children where they’ll be protected from harm, and seek to give children rich and varied experiences during their time at our facility, to help them learn and grow.