Bank Support Worker - Children's Services

Swanton Care & Community Ltd; Hadleigh; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Long service awards

Career development

Funded qualifications

Employee benefits app

Cycle to work

Pension

Life cover

Mental health first aiders

Employee Assistance Programme (EAP)

Employee Voice

Monthly staff prize draw

Refer a friend £400

Job summary

Swanton Care & Community Ltd. is seeking a Bank Support Worker for Children’s services in Hadleigh, Ipswich. You will build trusting relationships, support daily routines and education, and participate in activities to promote safety and development.

Successful candidates will be kind, resilient, and confident working both in a team and independently, with strong communication skills and a willingness to pursue a Level 3 Diploma. Evening and weekend shifts are part of the role.

Qualifications

• You are kind, patient and care about making a difference.
• You bring energy, humour and enthusiasm to your work.
• You stay calm under pressure and support young people through challenges.
• You work well in a team but can also work independently.
• You have strong communication skills and build relationships.
• You are open to learning and commit to completing your Level 3 Diploma.
• You are flexible and willing to work evenings and weekends.

Responsibilities

• Build positive, trusting relationships with children and young people.
• Support them with daily routines, education and personal development.
• Plan and take part in activities – from movie nights to outdoor adventures.
• Help create a safe, stable, and nurturing home environment.
• Encourage independence, confidence and resilience.
• Work as part of a supportive team that celebrates success together.

Skills

Kind & patient

Positive outlook

Resilient under pressure

Team player

Strong communication

Level 3 Diploma

Flexible shifts

Education

Level 3 Diploma

Job description

About The Role

Make a Real Difference – And Have Fun Doing It

Are you looking for a rewarding career where every day is different, full of learning, laughter, and the chance to genuinely change lives?

We are looking for compassionate, energetic, and committed individuals to join our team supporting children and young people in residential care. This is more than a job – it’s an opportunity to help young people feel safe, valued, and inspired to reach their potential.

• Building positive, trusting relationships with children and young people
• Supporting them with daily routines, education, and personal development
• Planning and taking part in activities – from movie nights to outdoor adventures
• Helping create a safe, stable, and nurturing home environment
• Encouraging independence, confidence, and resilience
• Working as part of a supportive team that celebrates success together

Position: Bank support worker - Children's services

Location: Hadleigh Ipswich (IP7 postcode)

Hours: Bank

Pay: £13.45 - £13.70 per hour dependant of qualifications

WE DO NOT OFFER SPONSORSHIP

About you

We’re looking for someone who brings the right attitude and reflects our values above all else:

• You are kind, patient, and genuinely care about making a difference to young people
• You have a positive outlook and bring energy, humour, and enthusiasm into your work
• You are resilient and calm under pressure, able to support young people through challenges
• You’re a great team player, but also confident working independently
• You have strong communication skills and can build meaningful relationships
• You are open to learning and committed to completing your Level 3 Diploma
• You’re flexible and willing to work shifts, including evenings and weekends

Whether you have experience or are completely new to the sector, if you have the passion and drive to learn, we want to hear from you.

At the heart of the ethos are five key words, these underpin the PRIDE taken in the services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

This is a role where

• No two days are the same
• You'll be constantly learning and developing
• You'll share real moments of joy, laughter, and achievement
• You'll make a genuine difference in young people’s lives
• You'll be part of a close-knit, supportive team

From celebrating achievements to enjoying fun activities together, you’ll build memories that matter – for both you and the young people you support.

What we can offer!

• Long service awards
• Opportunity for career development
• Funded qualifications
• Employee benefits app
• Cycle to work
• Pension
• Life cover - you will be entitled to death in service benefit.
• Trained mental health first aiders
• Employee Assistance Programme (EAP)
• Employee Voice
• Monthly staff prize draw
• Refer a friend scheme - £400 each time a successful referral is made

*subject to eligibility & criteria*

About The Service

We provide high quality, flexible and responsive residential care and support to children and young people with complex medical or mental health needs and associated self-harm responses.