Bank Support Worker

Independent Living Solutions Ltd.; Ipswich; On-site; Full time

Job summary

Independent Living Solutions Ltd. seeks patient and caring Support Workers for Luke, a sociable child with complex needs. The role involves providing personal care, engaging in activities, and ensuring safety. Ideal candidates will have experience with non-verbal communication and a full driving license. This rewarding position offers training, development opportunities, and a supportive work environment.

Benefits

5.6 weeks annual leave (pro-rata)

Pension (if eligible)

Free DBS check

Induction and relevant training

Ongoing support from Case Manager and HR

Qualifications

• Experience with non-verbal children and brain injury preferred.
• Full driving license required.
• Water confident for swimming activities.

Responsibilities

• Support Luke with personal care and engage in meaningful activities.
• Use non-verbal communication methods and keep him focused and calm.
• Provide 24/7 supervision and support for physical play and outings.

Skills

Understanding non-verbal communication

Empathy

Patience

Communication

Job description

Location: Ipswich, IP10

Days & Hours: Bank hours, various shifts available - evenings, weekends, and school holidays.

Pay: Weekdays: £15.50, Weekends: £16.50

Driver required: Essential (own car needed)

Driving Client's Car: Yes, Luke's mobility vehicle

Using Own Vehicle for work purposes: Yes, on duty and for training attendance

Essential Experience: Understanding non-verbal communication (e.g., Makaton, talk pad)

Desirable: Experience working with children

Pets: 4 dogs

Accommodation (while on duty): Family home

Interviews: Rolling basis; apply promptly

Start Date: ASAP (subject to checks)

Note: No sponsorship offered

We seek patient, caring, and alert Support Workers for Luke, born in 2012. Luke is sociable, enjoys swimming, walking, physical play, outings, and using his iPad. He lives with his mother and nearby family, with a fondness for local sausage rolls.

Luke suffered a severe brain injury at birth. He is fully mobile but non-verbal, very active, and requires full support for personal care, is doubly incontinent, and has limited danger awareness, needing 24/7 supervision.

Your role involves supporting Luke with personal care, engaging in meaningful activities, sometimes with his mother. You must be water confident for swimming activities. You will learn non-verbal communication methods and use his talk pad. Close supervision, understanding strategies to keep him focused and calm, positive language, patience, and play are essential.

This role offers development opportunities in skills and is highly rewarding for those with effective communication, patience, tact, warmth, and compassion.

Pay and Benefits:

• 5.6 weeks annual leave (pro-rata)
• Pension (if eligible)
• Free DBS check

We provide:

• Induction and relevant training (including The Care Certificate)
• Regular supervision and review
• Ongoing support from Case Manager and HR

Safeguarding: Commitment to safeguarding and welfare; compliance during recruitment. Requirements include proof of eligibility and an enhanced DBS.

About You:

• Calm, proactive, enthusiastic
• Client-focused, empathetic, professional
• Supportive, positive, inclusive
• Organized, reliable, trustworthy
• Water confident, able to work with specialist equipment
• Experience with non-verbal children and brain injury preferred
• Full driving license required

We promote equality and encourage applications from all backgrounds.

About Us:

ILS Case Management is the UK's leading independent nationwide provider, working with individuals with complex injuries, assessing needs, and providing comprehensive services. We are CQC registered. We support employees throughout the recruitment process and employment.