Bank Receptionist

BusDevCoach.com; Maidstone; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading urgent care provider in Maidstone is seeking a professional Receptionist to support excellent patient care and manage administrative tasks in a fast-paced healthcare environment. The ideal candidate will have outstanding communication skills, a caring attitude, and the ability to work under pressure. This role offers a starting hourly rate of £12.25 and various employee benefits including enhanced pay on holidays and access to NHS Discounts.

Benefits

Enhanced Bank Holiday rates

Additional annual leave

NHS Pension Scheme membership

Free counselling service

Learning and development opportunities

Qualifications

• Professional and courteous demeanor is essential.
• Commitment to confidentiality and patient care is required.
• Flexibility to work evenings and weekends is necessary.

Responsibilities

• Greet and register patients professionally.
• Manage a real-time patient log.
• Support doctors with communication and admin tasks.

Skills

Excellent communication

Organisational skills

Ability to work under pressure

Caring attitude

Flexibility to work shifts

Job description

Overview

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way. From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave. Are you passionate about providing outstanding patient care and being the first point of contact in a fast-paced healthcare environment? IC24 is looking for a professional, courteous, and highly organised Receptionist to join our dedicated team in our Out-of-Hours (OOH) department.

Skills Required

What You'll Do

• Greet and register patients professionally and efficiently
• Manage a real-time log of expected patients
• Direct clinicians based on patient priority
• Always maintain confidentiality
• Liaise with call centres for seamless coordination
• Support doctors with communication and admin
• Ensure medical supplies and stationery are well-stocked
• Uphold and improve quality standards in patient service
• Assist with filing and general administrative tasks

Qualifications Required

• Excellent communication and organisational skills
• A caring and professional attitude
• Ability to work effectively under pressure
• Commitment to confidentiality and patient care
• Flexibility to work shifts, including evenings and weekends

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Maidstone Hospital / Tunbridge Wells Hospital / Darent Valley Hospital

Hours 2 posts available - Bank

Whats in it for you:

• Hourly rate starts from £12.25 per hour
• Enhanced Bank Holiday rates
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Keywords

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard and two references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on .

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