Bank Receptionist

Spire Healthcare Group; Hove; Hybrid; GBP 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Bank colleagues are paid weekly

Flexible shift patterns

Spire pension

Blue Light Card discounts

Wellbeing Centre access

Free uniform

Free DBS

Induction and training updates

Opportunities for progression

Zusammenfassung

The Montefiore Hospital in Hove is recruiting experienced administrators to join the reception team on a bank basis. You will handle reception duties, admissions on the computer, and manage the switchboard with professionalism and care.

This bank role offers shift-based work from 6:30 to 21:00, Monday to Saturday, with 8-hour shifts and competitive rates. Previous admin and customer service experience are essential, and you will be supported by Spire’s Resourcing Team.

Qualifikationen

• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Good basic IT skills including MS Word/Excel/Outlook

Aufgaben

• Welcoming patients and escorting to their room
• Admitting them in the computer ensuring accurate collection data
• Acting as point person for enquiries
• Carrying out various admin tasks, including filling of patient notes
• Compliance with forms and processes
• Discharge of patients onto computer system ensuring accuracy
• Manage the hospital switchboard professionally and promptly

Kenntnisse

Customer service

Communication

Teamwork

Attention to detail

Initiative

PC skills

Tools

Word

Excel

Outlook

Jobbeschreibung

Hospital Administrator | Reception | Bank | Shift based Monday to Saturday within hours of 6:30-21:00 on 8-hour shifts| Hove

The Montefiore Hospital is recruiting for experienced administrators to join the reception team on a bank basis.

The Montefiore Hospital is a premium provider of private healthcare in Hove- East Sussex. We practice some of the most advanced treatments with the latest generation imaging and diagnostic technology. This means we can offer everything from screening, rehabilitation and cutting-edge surgical procedures across a variety of specialist treatments which are all delivered through our expert and caring clinical teams.

Duties and responsibilities:

• Welcoming patients and escorting to their room.
• Admitting them in the computer ensuringaccurate collectiondata
• Acting as point person for enquiries
• Carrying out various admin task, including filling of patient notes
• Compliance withforms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Who we're looking for:

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• Great communication skills at all levels
• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Attention to detail

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’
• Wellbeing Centre access via ‘Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets SpireHealthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

For us, it's more than just treating patients; it's about looking after people