Bank Reception Administrator

Edinburgh City Football Club Limited.; City of Edinburgh; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Spire Pension

Blue Light Card discounts

Free uniform

Free DBS

Full induction and mandatory training

Opportunities for progression

Job summary

Spire Shawfair Park is seeking an Administrator to join the Bank Reception team, handling reception duties and providing broad administrative support to ensure excellent patient care.

The role focuses on welcoming patients, handling enquiries face-to-face or by phone, and maintaining confidentiality while performing clerical tasks in a fast-paced clinic environment.

Qualifications

• Experience in customer service, reception and/or administration is highly desired.
• Face-to-face customer service experience preferred (Healthcare, Retail, Hospitality).
• Highly organized, accurate and able to work in a fast-paced environment.
• Good communicator, a team player and proficient with computers.

Responsibilities

• Provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.
• Be welcoming, patient focused and deliver a high standard of customer service
• To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
• To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
• To undertake various clerical duties

Skills

Customer service

Reception

Administration

Communication

Teamwork

Computer literacy

MS Office

Tools

MS Office

Job description

Bank Reception Administrator Shawfair Park Bank 0 hours Competitive Salary and great Benefits

Spire Healthcare is one of the UK's leading independent hospital groups and the largest in terms of revenue, with 39 hospitals and eight clinics across England, Wales and Scotland.

Spire Shawfair Park is currently looking for an Administrator to work on reception as well as doing administrative duties.

The responsibilities of this role will include:

• In this pivotal role you will provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.
• Be welcoming, patient focused and deliver a high standard of customer service
• To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
• To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
• To undertake various clerical duties

The Ideal candidate will have:

• Experience in customer service, reception and/or administration is highly desired
• Previous experience in a face-to-face customer service environment preferable (Healthcare, Retail, Hospitality)
• Someone who is highly organised, accurate and comfortable working in a fast-paced environment
• Must be a good communicator, a team player and have good computer literacy

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Unsocial Enhancements, dependent upon shift pattern worked (won't be applicable for all)
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'
• Wellbeing Centre access via 'Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts

Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.