Bank Project Worker

Sanctuary Group; Epsom; On-site; GBP 41,019,000 - 49,594,000; Part time

Benefits offered by this job

Annual leave & sick pay

Pension scheme

Discounts and wellbeing

Learning & development

Health and well-being plans

Learning and development opportunities

Job summary

Sanctuary Group is seeking a Bank Project Worker for its supervised living service in Epsom. The role supports young people, helps with daily tasks, and guides education, training and employment pathways.

Join a not-for-profit team that reinvests in staff development and offers a supportive, inclusive environment. You will work on safeguarding, tenancy guidance and welfare benefits while promoting independence.

Qualifications

• Experience with vulnerable people is essential.
• Ability to work with young people with varied needs.
• Strong interpersonal and customer care skills required.
• Good communication and ability to work on your own initiative.
• Knowledge of support planning, key working, risk assessment, and safeguarding.
• Proficient technology/IT skills (Microsoft Office and similar).
• NVQ Level 3 in Health and Social Care, or willingness to work towards it.

Responsibilities

• Assess customer needs, update support plans, and signpost to education, training and employment.
• Support customers with daily living tasks such as cooking and cleaning.
• Offer advice to meet tenancy conditions and manage finances and welfare benefits.
• Promote social inclusion and help build confidence and resilience.
• Ensure safeguarding responsibilities are met.
• Ensure safeguarding responsibilities are met.

Skills

Vulnerable people

Young people

Interpersonal skills

Communication

Initiative

Support planning

Risk assessment

Safeguarding

IT skills

Education

NVQ Level 3 Health & Social Care

Tools

Microsoft Office

Job description

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Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 230074

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bank Project Worker

£15.27 per hour

Hours as and when required

Be the reason someone feels supported

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Project Worker to our vibrant Ofsted-registered young people service at Defoe Court, 87 East Street, Epsom, Surrey, KT17 1AQ

You’ll be part of a compassionate, community-focused team supporting young people, that puts people first – every single day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for, and we expect all colleagues and volunteers to share this commitment. All appointments are made subject to satisfactory Disclosure and Barring Service, qualification, and other pre-employment checks. Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once your employment has commenced.

Your role

• Assess customer needs, update support plans, and signpost to education, training, and employment
• Support customers with daily living tasks such as cooking and cleaning
• Offer advice to help customers meet tenancy conditions
• Assist with managing finances and welfare benefits
• Promote social inclusion and help build confidence and resilience
• Ensure safeguarding responsibilities are met

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

• Experience working with vulnerable people
• Positive approach to supporting young people with varied needs
• Strong interpersonal and customer care skills
• Effective communication and ability to work on your own initiative
• Knowledge of support planning, key working, risk assessment, and safeguarding
• Proficient technology/IT skills (Microsoft Office and similar)
• NVQ Level 3 in Health and Social Care, or willingness to work towards it

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

We can only accept applications from individuals with the right to work in the UK.

Internal candidates should apply via their internal careers account.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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