Bank Porter

Spire Parkway Hospital; Birmingham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Free onsite parking

Competitive bank rates

Free uniform

Free DBS

Induction training

Pension

Blue Light Card

Job summary

Spire Parkway Hospital in Solihull, near Birmingham, is seeking a Bank Porter to join our Facilities team. You will support the safe movement of patients, equipment and supplies across the site, working as part of a close-knit team across days, evenings and nights on a flexible bank basis.

Responsibilities include transferring and guiding patients, moving clinical equipment and goods, managing waste safely, maintaining a clean and organised environment, and delivering excellent service to

Qualifications

• Experience in portering or similar role in healthcare.
• Strong customer service skills.
• Good communication and organisational abilities.

Responsibilities

• Transfer and guide patients safely around the hospital.
• Move clinical equipment and supplies.
• Responsible for safe management of waste (domestic and clinical).
• Support clinical teams by maintaining a clean, safe and organised environment.
• Respond promptly to portering requests and prioritise tasks.
• Deliver excellent customer service to patients, visitors and colleagues.
• Uphold safety, infection-control and patient-handling standards.
• Report maintenance issues to the Maintenance department.
• Complete additional portering and facilities tasks to support hospital operations.
• Ability to work evenings, nights and weekends.

Skills

Porter experience

Customer service

Communication skills

Organisational skills

Independent worker

Evenings Nights Weekends

Safety and patient handling

Job description

Hospital Porter | Spire Parkway Hospital | Solihull, Birmingham | Free Parking | £12.76 + Excellent Benefits Spire Parkway Hospital is looking for an experienced and motivated Bank Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently. Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, "Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers." Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women's health and cancer care. We have 51 bedrooms and five operating theatres. About the Role As a Bank Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies. You will work as part of a close-knit team, covering a range of shifts including days, afternoons and nights. This is a flexible bank position, ideal for individuals looking to balance work with other commitments while contributing to exceptional patient experience.

• To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner
• Move clinical equipment, medical supplies, goods and other items as required
• Responsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy WM01
• Support clinical teams by maintaining a clean, safe and organised environment
• Respond promptly to portering requests and prioritise tasks effectively
• Deliver excellent customer service to patients, visitors and colleagues
• Uphold safety, infection-control and patient-handling standards
• Report any maintenance issues to the Maintenance department
• Complete additional portering and facilities tasks to support smooth running of the hospital
• Experience of working in a similar role and delivering frontline customer service
• Good communication and organisational skills
• Excellent customer care skills
• Ability to work without supervision
• Caring and sympathetic
• Ability to work evenings, nights and weekends
• Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely
• Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

About the Team:

At Spire Parkway Hospital, we're a leading provider of private hospital treatments for our patients across the Midlands and beyond. We offer specialised and personalised healthcare through fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBSFull induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together