BANK Plastics Rota Coordinator

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 28,000 - 31,000; Full time

Job summary

Queen Victoria Hospital NHS Foundation Trust is seeking an organised administrator to join the rota management team in the plastic surgery department. The role focuses on producing compliant rotas and ensuring all theatres and clinics are staffed, with timely coverage of any staffing gaps.

You will act as a primary contact for rota queries, support the plastics team and hospital staff, and contribute to smooth rota operations within an acclaimed NHS hospital in East Grinstead.

Qualifications

• Organisational and problem solving abilities essential.
• NHS experience is advantageous.
• Experience in admin with ability to resolve non-routine issues.

Responsibilities

• Produce compliant rotas for the Plastic surgery Department.
• Build rotas and ensure theatres and clinics are fully staffed; cover gaps as needed.
• Advise the plastics team and wider hospital of rota changes.
• Be the first point of contact to support clinical staff with rota queries and escalate when appropriate.

Skills

Organisational skills

Problem solving

Education

NVQ/Diploma Level 3

QCF Level 3 in Business Administration

Job description

Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital Town East Grinstead Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 28/09/2026 23:59

NHS AfC: Band 4

Job overview

An exciting opportunity has come up to join the prestigious plastic surgery department at Queen Victoria Hospital within the rota management team. This is a busy and rewarding role which supports the management of our medical workforce rotas. We are looking for a candidate who is passionate about administration with strong organisational and problem solving skills.

Main duties of the job

The post holder will be responsible for the production of compliant rotas for the Plastic surgery Department. Ensuring the smooth running of all aspects of the clinical rota system supporting the manager and working together closely on a daily basis.

Responsible for building rotas and ensuring all service commitments (theatres and clinics) are fully staffed, with any staffing gaps covered or escalated in a timely manner.

Responsible for advising the plastics team and the wider hospital of any changes or alterations to the rota.

To be one of the first points of contact to support all clinical staff with rota queries, and act to resolve or elevate issues as appropriate.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life‑changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world‑leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community‑based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

Please see attached job description document for a complete list of roles and responsibilities and the person specification.

Person specification

Qualifications

• NVQ/Diploma Level 3 in a relevant subject or able to demonstrate knowledge within the admin field through practical experience
• QCF level 3 in Business Administration

Experience

• Experience in administrative roles
• Experience in problem solving and using initiative to resolve non‑routine issues
• NHS experience
• E‑rostering / other rota system experience

Skills

• Organisational and problem solving skills

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications.