Bank Patient Service Advisor

Practice Plus Group; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Refer a friend scheme

Blue Light Card

Boundless card

Costco membership eligibility

Award winning ED&I programme

Job summary

Practice Plus Group operates The Junction Health Centre in Wandsworth, a GP practice open 8am–8pm seven days. We are seeking Bank Patient Service Advisors to join on a casual/Bank contract, offering flexible shifts and competitive hourly pay.

You will handle patient enquiries face to face and by phone, book and amend appointments, process referrals, signpost to community services, and support daily workflow with the Practice Manager.

Qualifications

• Casual/bank role with flexible shifts.

Responsibilities

• Deal with patient enquiries face to face and over the telephone.
• Book and amend patient appointments.
• Send referrals to hospitals and signpost patients to services within the community.
• Have an overview of the demands and workflow of the practice.
• Work with the Practice Manager in daily management of appointments.

Job description

The Junction Health Centreare currently looking for Bank Patient Service Advisors to join our GP Practice in Wandsworth on a 0 hour a week Bank contract.

The Junction Health centre operates 7 days a week isopen 8am-8pm Monday-Sunday.

At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP.We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.

The successful candidate will deal with patient enquiries face to face and over the telephone, book and amendpatient appointments, send referrals to hospitals, appropriately signpost patients to services within the community, have an overview of thedemands and workflowof the practice and work with the Practice Manager in daily management of appointments. This position is bank, so you can pick up as many or as little shifts as you'd like.

All Locations

The Junction Health Centre

Position

Administration and Business Support

Hourly rate of £13.77

Vacancy Type

Casual/Bank

Schedule Type

Part Time

Physical and mental health support

Refer a friend scheme

Blue Light Card, Boundless card and Costco membership eligibility

Award winning ED&I programme

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Great development and career progression opportunities.

At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated ‘outstanding’ by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK’s leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.