Bank Medical Receptionist

SpaMedica; Epsom and Ewell; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

£14.19 per hour

7.30am - 5.30pm shift

Job summary

SpaMedica in the United Kingdom is seeking a Bank Medical Receptionist to support patient care and administration across our NHS cataract surgery sites. This role offers zero-hour contract hours and a pay rate of £14.19 per hour, with shifts typically early in the day to late afternoon.

You will greet visitors and callers, register new patients, scan documents, book appointments with strict confidentiality, and deliver high standards of customer service within a caring, safety-focused

Qualifications

• Greet visitors and telephone callers professionally.

Responsibilities

• Greet visitors and telephone callers professionally.
• Register new patients and scan documents onto medical system.
• Send letters to patients and photocopy notes and information.
• Make appointments for patients with confidentiality and attention to detail.
• Manage reception responsibilities for each clinic.
• Provide excellent customer care to all patients.

Job description

Role: Bank Medical Receptionist

Bank Hours: Zero Hour Contract.

Salary: £14.19ph

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.

Joining us as a Bank Medical Receptionist you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.

All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding’, and we have recently been awarded Investors In People Platinum Accreditation.

Responsibilities

• We need somebody to ensure that all visitors and telephone callers to the practice are greeted professionally
• You will register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
• You will make appointments for our patient applying your understanding of patient confidentiality & attention to detail
• Managing reception responsibilities for each clinic
• Effective with all administration tasks
• Providing excellent customer care to all our patients

Why work with us?

• Join a team that lives our values of safety, integrity, kindness, and transparency.
• Opportunities to grow, learn new skills, and advance your career.
• Be part of a caring, community-focused team involved in charity work.

Summary of benefits

• £14.19 per hour
• 7.30am - 5.30pm shift

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.

For more about us, visit SpaMedica