Bank Housekeeping Assistant

The Methodist Church in Britain; Tadworth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free on-site parking

Staff shuttle service from Epsom and S

Subsidised cafeteria

On-site staff accommodation

Career development in a supportive env

NHS pension option

Job summary

The Children’s Trust in the United Kingdom is seeking a dedicated housekeeper to join the Housekeeping Team. The role focuses on maintaining a consistent cleaning standard across the site, following infection control procedures, and supporting laundry and deep cleaning tasks as required.

You will work with the Housekeeping Supervisor, manage stock, report repairs, and prioritise tasks to meet deadlines. The role demands physical fitness and the ability to adapt to a demanding environment, with

Qualifications

• Experience working as part of a team.
• Knowledge of health and safety practices.
• Understanding of infection control procedures is preferred.
• Ability to follow procedures and instructions.
• Good communication with the supervisor and staff.

Responsibilities

• Deliver high standard of housekeeping and accommodation across the site.
• Clean allocated buildings, rooms and areas to SOPs and hygiene standards.
• Follow infection control procedures at all times, including during outbreaks.
• Liaise daily with the Housekeeping Supervisor and staff; carry out special requests.
• Manage cleaning materials; keep stock sufficient and inform when to reorder.
• Clean communal areas, carpets, curtains and perform high dusting on a rotating schedule.
• Report repairs to Facilities Helpdesk and supervise if needed.
• Assist with routine housekeeping audits under maintenance schedules.
• Prioritise work to complete assignments on time.
• Assist Site Services and Facilities colleagues as required.
• Cover laundry, deep clean, or other tasks as needed; process laundry per SOPs.
• Prepare accommodation to agreed standards and flag occupancy issues.

Skills

Health & safety awareness

Teamwork

Communication skills

Organisational skills

Attention to detail

Job description

This bank post places a housekeeper in the Housekeeping Team at The Children's Trust, the UK's leading charity for children with acquired brain injury, supervised by the Housekeeping Supervisor. The work centres on keeping cleaning to a consistent standard across the site, following infection control and hygiene procedures, managing stock and reporting repairs, with cover for laundry and the deep clean team when needed. Hours depend on demand, and the job is physically demanding, with a significant amount of manual handling. Evidence of required vaccinations, or a medical exemption, is needed.

What the job involves

• Deliver a high standard of housekeeping and accommodation service across the site, consistent throughout
• Clean allocated buildings, rooms and areas to standard operating procedures and cleanliness and hygiene standards
• Follow infection control procedures at all times, including during an outbreak
• Liaise daily with the Housekeeping Supervisor and house staff, carrying out special housekeeping requests
• Store cleaning materials and equipment safely, keep stock sufficient and tell the supervisor what needs ordering
• Clean communal areas daily, and carpets, curtains and high dusting on a rotating schedule
• Report fixture and fitting repairs to the Facilities Helpdesk and issues to the Housekeeping Supervisor
• Assist with routine housekeeping audits under the planned preventative maintenance schedules
• Prioritise work to complete assignments on time
• Assist Site Services and Facilities colleagues as required
• Cover laundry, deep clean or other works as required, processing laundry to standard operating procedures
• Prepare accommodation to agreed standards, carry out final changeover checks and flag tenant occupation issues

Experience

• Working as part of a team
• Health and safety awareness

Skills & knowledge

• Knowledge of health and safety
• Understanding of children's needs
• Following instructions and procedures
• Communicating effectively with line manager and all staff
• Strong organisational skills
• Taking responsibility for own work

Checks & eligibility

• Evidence of required vaccinations, or a medical exemption

Other

• Physically fit for moving, lifting and cleaning
• Friendly and caring
• Flexible and adaptable, with a can-do attitude to competing workload
• Highly motivated and reliable
• Commitment to the Trust's vision and values
• Able to cope in a demanding environment

Nice to have

• Knowledge of infection control in a house services environment
• Knowledge of health and safety when handling and storing cleaning materials
• GCSE English at grade C or above, or equivalent
• NVQ Level 2 in Housekeeping Services, or willingness to work towards it
• Understanding of working in a caring environment
• Previous housekeeping or cleaning experience, ideally in NHS, schools or equivalent

What’s offered

• Adoption pay, fertility treatment leave, enhanced paternity leave, paid carers leave, menopause time out days and gender reassignment leave
• Additional annual leave for long service, 35 to 41 days including bank holidays
• Free on-site parking
• Staff shuttle service from Epsom and Sutton train stations
• Subsidised cafeteria
• On-site staff accommodation, subject to availability
• Option to keep NHS pension or join an alternative scheme
• Career development in a supportive environment