Bank Hospitality Assistant

Oakland Central Ltd; Gillingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company is seeking a Hospitality Assistant to provide exceptional service in a care home environment. Responsibilities include meal service, maintaining dining areas, and supporting residents' needs. The role requires good people skills and a commitment to high-quality service.

Benefits

1 free meal per shift

Enhanced Bank Holiday pay

Increased Annual Leave entitlement

Cycle to Work scheme

Milestone Birthdays - extra day off

Company sick pay above statutory entitlement

Refer a Friend Scheme

Recognition and staff appreciation initiatives

Long service awards

Qualifications

• Experience in a similar role within a luxurious setting.
• A 'can do' attitude and commitment to supporting residents.

Responsibilities

• Assisting with meal service in resident rooms or dining rooms.
• Setting up and clearing tables before and after lunch service.
• Attending to residents' non-care needs.

Skills

Customer-facing experience

Organizational skills

People skills

Education

Experience in a similar role

Job description

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We offer some excellent rewards & benefits including:

• 1 free meal per shift for all team members.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement; team members who work with us for 3 years or more get extra annual leave.
• Cycle to Work scheme – save money on commuting costs and improve your health.
• Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
• Company sick pay above statutory entitlement (subject to length of service).
• Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Long service awards.

And much more……….

Location: Osbern Manor Care Home, 26 Hoath Lane, Wigmore, Gillingham, GE8 0SW

Hours: 0 hours per week

Pay: £12.60 per hour

Contract: BANK

Shift: Days

What do you need to succeed:

Our Hospitality Assistants support our care teams to provide an exceptional hospitality service, assisting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team.

This is a crucial position, central to the lives of the people we support and their families, so good people skills are essential alongside strong organizational skills. Previous experience in hospitality and an affinity for care are desirable.

Key responsibilities include:

• Assisting with meal service in resident rooms or dining rooms.
• Refilling water/drink jugs regularly in resident rooms.
• Setting up and clearing tables before and after lunch service.
• Maintaining temperature records of fridges and service stations.
• Ensuring the Bistro is fully stocked and professional in appearance.
• Attending to residents' non-care needs, such as opening/closing curtains, changing TV channels, etc.

To be successful, you need to have:

Essential:

• Experience in a similar role within a luxurious setting.
• A 'can do' attitude and commitment to supporting residents with high-quality service.
• Customer-facing experience and ability to build relationships with internal & external stakeholders.

Personal Attributes:

• Reliable and punctual.
• Effective team player.
• Professional appearance and standards.
• Understanding of sensitivities working within a care home environment.
• Ability to develop good relationships and represent the organization professionally.
• Trustworthiness and awareness of individual differences.
• Motivated, passionate, and enthusiastic.
• Team-oriented and goal-driven.
• Committed to learning and growth.
• Approachable and calm under pressure.

Our mission is to provide exceptional homes where everyone is part of our Family, guided by values of Family, Integrity, Respect, Excellence, and Sustainability.

Apply now! If you're ready to start your journey and make a difference, don’t delay—apply today!