Bank Hospitality Assistant

TN United Kingdom; Gillingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Hospitality Assistant, where your role will be pivotal in providing exceptional service in a luxurious care home environment. You'll assist with meal service, maintain dining areas, and attend to residents' needs, ensuring they feel at home. This position is ideal for someone with a passion for hospitality and a commitment to delivering high-quality service. Enjoy excellent rewards and benefits, including meal perks and increased annual leave. If you're motivated to make a difference and contribute to a caring community, we want to hear from you!

Benefits

Free meal per shift

Increased Annual Leave

Cycle to Work scheme

Extra day off for milestone birthdays

Enhanced sick pay

Refer a Friend Scheme

Staff appreciation initiatives

Qualifications

• Experience in a hospitality role within a luxurious setting.
• Strong customer-facing skills and ability to build relationships.

Responsibilities

• Assist with meal service and maintain dining areas.
• Ensure water jugs are regularly refilled and tables are set up.

Skills

People Skills

Organizational Skills

Customer Service

Job description

Social network you want to login/join with:

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We
offersome excellent rewards & benefits including:

• We offer
  all team members 1 freemeal per shift.
• Increased
  Annual Leave entitlement. Team members who work with us for 3 years or
  more, get extra annual leave.
• Cycle to
  Work scheme – Why not save money on commuting costs and improve your
  health at the same time.
• Milestone
  Birthdays - get anEXTRAday off to celebratethat
  special birthday.
• Company
  sickpay which is over and above the statutory entitlement.
  (subjectto length of service)
• Refer a
  FriendScheme for successfulreferrals- for all
  permanentroles within Oakland Care (T&C's apply).
• Recognition
  and staff appreciation initiatives.

Location: Osbern Manor Care Home, 26 Hoath Lane, Wigmore, Gillingham, GE8 0SW

Hours: 0 hours per week

Pay: £12.60 per hour

Contract: BANK

Shift: Days

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.

This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care – this is the role for you.

As a Hospitality Assistant, your key responsibilities will include:

• Assisting with meal service either in resident rooms or dining rooms.
• To ensure that water/drink jugs are regularly refilled in resident rooms.
• Help set up and clear down tables before and after lunch service.
• To maintain temperature records of fridges and service stations in the dining rooms.
• Maintain the Bistro to ensure a professional offering, which is fully stocked.
• Attend to residents “non care” related needs i.e. Opening/Closing Curtains, changing TV channels etc.

To be successful in this role, you need to have/be:

• Previous experience of working in a similar role within a luxurious setting.
• 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
• Customer facing experience including building working relationships with internal & external stakeholders.

Personal Attributes:

• Reliable and punctual.
• Ability to work as an effective team member.
• A professional personal appearance and standards.
• Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
• Able to develop good working relationships and to represent the organisation professionally.
• Able to build trust and demonstrate an awareness and understanding of individual differences.
• Motivated to go above and beyond, and to work with passion and enthusiasm.
• Motivated to contribute towards the team and home goals.
• A commitment to grow and learn new things at work.
• Able to remain approachable and calm under pressure.

“Our mission”is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

Apply now!

If you’re ready to start your journey and make a difference, then don’t delay and apply today!