Clinical Assistant

Inhealth; Oxford; Hybrid; GBP 18,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave (plus bank hols)

Private medical insurance options

Hybrid and flexible working options

Generous pension contribution

Job summary

InHealth is recruiting a Clinical Assistant in Oxford to support our CT and MRI services across two static mobile sites. The role is 36 hours per week over 3x12 hour shifts, with a focus on guiding patients from arrival to departure and assisting the Radiography team during scans.

You will handle administrative tasks, assist in reception as needed, and, once trained, cannulate patients. The role requires empathy, strong customer service, and flexible shift patterns.

Qualifications

• Experience in a healthcare environment or a passion to work in healthcare.
• Experience working in a customer facing role.
• Strong administration skills.
• Flexibility to working patterns.
• Empathetic and caring approach.
• A passion for delivering the highest level of customer service.
• Experience working in a fast paced environment.
• A desire to learn cannulation.

Responsibilities

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure.
• Escorting patients to and from the clinical area, explaining the procedure and addressing questions or concerns.
• Completing pre-scan data protection/consent forms and health and safety questionnaires.
• Assessing and monitoring the patient’s condition after procedure and reporting changes.
• Entering patient data into the patient management system accurately.
• Managing administrative tasks within the department as required.
• Working on the reception desk, welcoming patients into the Centre.
• Learning to cannulate patients.

Skills

Healthcare experience

Customer service

Administrative skills

Job description

About the role

Hours: 36hrs per week- 3x12 hour shifts Monday- Sunday as per local rota, varying shift pattern.

Location: Oxford

We are delighted to be recruiting for a Clinical Assistant to support our CT and MRI services across two static mobile sites in Oxford.

Working closely alongside our Radiographers and wider clinical team, you will play a key role in supporting the smooth running of our services and helping to provide an excellent experience for every patient who visits us.

If you are passionate about patient care, teamwork and making a difference, this is a fantastic opportunity to develop your career within diagnostic imaging while helping us deliver accessible, high-quality healthcare to the local community.

If you share our mission to make healthcare better, we’d love to hear from you.

What will you do:

As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department and also support in Reception as needed. This role also has the opportuntiy to cannulate patients once trained accordingly

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure


• Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally


• Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)


• Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately


• Accurately entering all relevant patient data into the patient management system


• Managing administrative tasks within the department as required.


• Working on the reception desk, professionally welcoming patients into the Centre


• Learn to cannulate patients

We are looking for someone who has

• Experience in a healthcare environment or a passion to work in healthcare


• Experience working in a customer facing role


• Strong administration skills


• Flexibility to working patterns


• An empathetic and caring approach


• A passion for delivering the highest level of customer service


• Experience working in a fast paced environment


• A Passion to learn cannulation

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)


• Generous company contribution pension scheme


• Private medical insurance options


• Life assurance


• Hybrid and flexible working opportunities


• Fantastic learning and development opportunities


• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme


• Enhanced parental leave


• Monthly award programme and online peer-to-peer recognition


• Long service recognition, with vouchers and additional annual leave
  
• Refer a friend bonus


• Discounts on InHealth’s healthcare services


• Smart tech, Cycle to Work and thousands of discounts and cashback options


• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

InHealth is an equal opportunities employer.