General Assistant Catering

Sanctuary Group; Doddington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Flexible working options

Ongoing career development

Job summary

Sanctuary Supported Living is seeking a General Assistant - Catering to help prepare meals and drinks, serve residents, and keep dining areas and flats clean in our Doddington Court community in Cambridgeshire. You will work as part of a friendly team, upholding hygiene standards and safety while supporting residents with a positive dining experience.

The role emphasizes community values, offers funded hospitality qualifications, and supports career progression in a compassionate, not-for-profit

Qualifications

• Experience in cleaning duties and catering environment desirable.
• Basic understanding of health and safety in the workplace.
• Able to follow food hygiene standards and manuals.

Responsibilities

• Help prepare meals and drinks following hygiene standards.
• Support customers and colleagues to deliver high service standards.
• Keep kitchens, communal areas, and flats clean and tidy.
• Report faults or hazards to maintain a safe environment.

Skills

Interpersonal skills

Customer service

Health and safety awareness

Organisational skills

Education

Level 2 diploma in housekeeping or catering

Job description

We're excited to welcome a General Assistant - Catering to support the preparation and serving of nutritious, well-presented meals at our Doddington Court, Benwick Road, Doddington, Cambridgeshire, PE15 0WD Retirement Community, without the long hours or split shifts often found in hospitality. Working as part of a friendly kitchen team, you'll help create a positive dining experience for residents within a calm, well-organised environment. You'll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. We're committed to your progression, so we offer fully funded hospitality qualifications. Your role

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely, We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive:

• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements