Bank Customer Support & Activities Coordinator

Sanctuary Group; Chipping Barnet; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Online discounts

Health and well-being plans

Learning and development opportunities

Job summary

Sanctuary Supported Living, based at Goodwin Court in East Barnet, London, is seeking a Bank Customer Supporter to welcome residents, provide front-of-house reception support, and help shape meaningful activities within our retirement community.

You will assist residents to connect with local communities, promote wellbeing, and enable independent living, with training and development opportunities within our supportive, not-for-profit organisation.

Qualifications

• Ability to develop and lead activities that involve and inspire customers.
• Strong interpersonal and customer care skills.
• Confidence in prioritising tasks and meeting deadlines.
• Basic Microsoft Word and Excel knowledge.
• This role may require weekend working so a flexible approach is required.
• NVQ Level 2 in Health and Social Care, or willingness to work towards it.

Responsibilities

• Welcome customers and provide front of house reception support.
• Create engaging individual and group activities that reflect personal interests.
• Promote and review activities to help customers achieve their goals.
• Support customers to connect with and feel part of their local community.
• Enable customers to continue to live life on their terms.

Skills

Activity leadership

Interpersonal skills

Prioritisation

MS Word/Excel

Weekend flexibility

NVQ L2 Health & Social Care

Education

NVQ L2 Health & Social Care

Tools

Microsoft Word

Microsoft Excel

Job description

Sanctuary Supported Living, based at Goodwin Court in East Barnet, London, is seeking a Bank Customer Supporter to welcome residents, provide front-of-house reception support, and help shape meaningful activities within our retirement community.

You will assist residents to connect with local communities, promote wellbeing, and enable independent living, with training and development opportunities within our supportive, not-for-profit organisation.