Bank Clinical Administrator

PHYLLIS TUCKWELL MEMORIAL HOSPICE LTD; Farnham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Excellent Benefits

Flexible hours

NHS Pension continuity

Health Cash Plan

Employee Assistance Programme

Blue Light Discount Card

Career Development

Flexible working

Supportive colleagues

Job summary

Phyllis Tuckwell Hospice Care in West Surrey and North-East Hampshire is seeking a Clinical Administrator to provide administrative support to our clinical teams, liaise with external healthcare professionals, patients and families, and help deliver compassionate, high-quality care.

Based in Farnham and Guildford, the role offers flexible hours and opportunities for professional development within a supportive team committed to making every day precious for patients and their loved ones.

Qualifications

• Proven administrative experience in a clinical setting.
• Proven communication and interpersonal skills.
• Excellent organisational and time management skills.
• Ability to work independently and as part of a busy team.
• Ability to respond calmly and effectively in distressing circumstances.
• Awareness of Phyllis Tuckwell Hospice Care and its services.
• Flexible hours and flexible working.
• Excellent IT skills.

Skills

Administrative exp

Communication

Interpersonal skills

Organisation

Time management

Independent work

Calm under pressure

IT skills

Flexible hours

Tools

IT skills

Job description

The role provides administrative support to our clinical teams and liaises with external healthcare professionals, as well as patients and their families., We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Clinical Administrators are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. The impact of our services on the lives of our patients and their families can be read about here
A successful Clinical Administrator will have:

• Proven administrative experience in a clinical setting
• Proven communication and interpersonal skills
• Excellent organisational and time management skills
• The ability to work independently and as part of a busy team
• The ability to respond calmly and effectively in distressing circumstances
• Awareness of Phyllis Tuckwell Hospice Care and its services
• Positive, enthusiastic, and committed to delivering high quality care and support.
• Excellent IT skills
  Excellent Benefits
• Holiday pay, accrued in line with hours worked (1 hour for every 8.28 hours worked)
• Continuation of NHS Pension for current members or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Blue Light Discount Card
• Clinical Supervision
• Excellent Career Development
• Skill Development and Training
• Professional Growth
• Upskilling
• Diverse Training Courses
• A Great Place to Work
• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell