Bank Casework Investigators

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 36,000 - 45,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is inviting applications for Bank Casework Investigators (Band 6 hourly rate) to support high-quality employment investigations on an ad-hoc basis across the Trust.

The role involves complex investigations, liaison with managers, Employee Relations, Staff Side and witnesses, and presenting reports at hearings when required. This post is not eligible for Skilled Worker visa sponsorship.

Qualifications

• Experience of Undertaking investigations
• Ability to sensitively handle conflict
• Investigation training e.g., Root Cause Analysis, ACAS training, NCAS training

Responsibilities

• Undertake timely self-directed investigations
• Admin and clerical duties
• Cross-referencing and analysing evidence
• Liaising with internal and external agencies to address terms of reference
• Providing timely updates to commissioning manager
• Upholding confidentiality at all times
• Presenting investigation report at formal hearings and employment tribunals where necessary

Skills

Report writing

IT skills

Education

Bachelor’s degree or equivalent

Specialist investigation knowledge to diploma level or equivalent

Job description

Nottinghamshire Healthcare NHS Foundation Trust

Bank Casework Investigators

The closing date is 29 October 2026

We are looking to extend our team of Bank Casework Investigators (Band 6 hourly rate) to support the delivery of high-quality employment investigations across the Trust.

This is a flexible opportunity ideal for experienced professionals who can undertake complex, sensitive investigations on an ad-hoc basis. You will play a key role in ensuring investigations are conducted fairly, thoroughly ad in line with Trust policies, support and effective and timely decision-making.

You will be involved in liaising with a cross section of colleagues including managers, employee relations, Staff Side and witnesses to establish the facts of the case.

Please note that this post does not meet the pay or skill level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

The role will require you to:

Undertake timely self-directed investigations

Admin and clerical duties

Cross-referencing and analysing evidence

Liaising with internal and external agencies in order to address the terms of reference

Providing timely updates to the commissioning manager

Upholding confidentiality at all times

Presenting investigation report at formal hearings and employment tribunals where necessary

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Job responsibilities

You will carry out investigations in accordance with the Disciplinary Policy and Grievance Policy. You will be accountable for ensuing that the investigations are undertaken to a high standard, are concise but include all relevant information and are completed with the required timescales. The outcome of each investigation will include a detailed report including any evidence found to support the allegations being investigated. You will need to have good communication and investigation skills as you will meet with all witnesses and respondents to gather the facts of the issues raised investigation formats include a potentially highly sensitive range of interviews/meetings which are held with staff involved.

To undertake employee relations investigations, produce reports for commissioning managers and present report findings at formal hearings and employment tribunals where required.

You will be working across the Nottinghamshire Healthcare NHS Foundation Trust sites and will conduct self-directed employee relations investigations, produce and present investigation reports in accordance with Trust requirements.

Self-directed investigations and produce investigation reports in accordance with Trust requirements. You will present reports succinctly at formal hearings and respond to questions from staff, their representatives and panels on the process of the investigation.

Ensure that the investigation conforms to agreed timescales. Highlight issues of concern to the commissioning manager and relevant Employee Relations Advisor where problems arise, e.g., failure of staff to attend interviews. Ensuring interviews with staff are conducted in an objective and non-judgemental manner to gather the facts of each case.

Work in accordance with Trust policies and procedures, taking personal responsibility for maintaining up to date knowledge and adhering to all trust policies and local procedures

To Ensure confidentiality of information at all times.

Work autonomously, using own initiative, prioritising workload, acting independently within appropriate guidelines, deciding when appropriate to refer to supervisor

You will have to regularly analyse reports, information and data on incidents/making clear interpretations. Requiring highly developed analytical skills, and sound judgement of the impact of this information on the decisions and actions taken by others at all levels of the organisation

Develop and influence the complex planning arrangements for investigations across the Trust, which will involve the formulation and adjustments of plans

Experience and Training

• Experience of Undertaking investigations
• oAbility to sensitively handle conflict
• oInvestigation training e.g., Root Cause Analysis, ACAS training, NCAS training

Knowledge

• specialist knowledge of managing complex investigation processes
• Ability to analyse and interpret complex data and/or information
• Manage and store all identifiable information securely and in accordance with Trust policies and procedures and the Data Protection Act
• oKnowledge and understanding of investigation tools, techniques and methodologies

Skills

• Report writing skills
• Self- administering and possession of IT skills- email, word processing, excel, systems use

Contractual

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Qualifications

• Educated to degree level or Equivalent level of Knowledge and experience
• Specialist Knowledge of managing complex investigation processes to diploma level or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Nottinghamshire Healthcare NHS Foundation Trust