Bank Casework Investigators

Nhs-1; Nottingham; On-site; GBP 46,000 - 52,000; Part time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking Bank Casework Investigators (Band 6 hourly rate) to support employment investigations across the Trust. This is a flexible, ad-hoc role for experienced professionals who can conduct complex investigations in line with Trust policies.

You will liaise with managers, employee relations, witnesses, and other stakeholders to establish facts, produce concise reports, and present findings at hearings when required.

Qualifications

• Experience of Undertaking investigations
• Ability to sensitively handle conflict
• Investigation training such as Root Cause Analysis, ACAS, NCAS
• Education to degree level or equivalent
• Full UK driving licence

Responsibilities

• Undertake timely self-directed investigations
• Admin and clerical duties
• Cross-referencing and analysing evidence
• Liaising with internal and external agencies to address terms of reference
• Providing timely updates to the commissioning manager
• Upholding confidentiality at all times
• Presenting investigation report at formal hearings and employment tribunals where necessary

Skills

Investigation skills

Report writing

Analytical thinking

IT skills

Driving licence

Education

Degree level or equivalent

Job description

Employer Nottinghamshire Healthcare NHS Foundation Trust Employer type NHS Site DMH Town Nottingham Salary £24.61 per hour Salary period Hourly Closing 29/10/2026 23:59

NHS AfC: Band 6

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

We are looking to extend our team of Bank Casework Investigators (Band 6 hourly rate) to support the delivery of high-quality employment investigations across the Trust.

This is a flexible opportunity ideal for experienced professionals who can undertake complex, sensitive investigations on an ad-hoc basis. You will play a key role in ensuring investigations are conducted fairly, thoroughly ad in line with Trust policies, support and effective and timely decision-making.

You will be involved in liaising with a cross section of colleagues including managers, employee relations, Staff Side and witnesses to establish the facts of the case.

Please note that this post does not meet the pay or skill level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

• Undertake timely self-directed investigations
• Admin and clerical duties
• Cross-referencing and analysing evidence
• Liaising with internal and external agencies in order to address the terms of reference
• Providing timely updates to the commissioning manager
• Upholding confidentiality at all times
• Presenting investigation report at formal hearings and employment tribunals where necessary

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

You will carry out investigations in accordance with the Disciplinary Policy and Grievance Policy. You will be accountable for ensuing that the investigations are undertaken to a high standard, are concise but include all relevant information and are completed with the required timescales. The outcome of each investigation will include a detailed report including any evidence found to support the allegations being investigated. You will need to have good communication and investigation skills as you will meet with all witnesses and respondents to gather the facts of the issues raised investigation formats include a potentially highly sensitive range of interviews/meetings which are held with staff involved.

To undertake employee relations investigations, produce reports for commissioning managers and present report findings at formal hearings and employment tribunals where required.

You will be working across the Nottinghamshire Healthcare NHS Foundation Trust sites and will conduct self-directed employee relations investigations, produce and present investigation reports in accordance with Trust requirements.

Self-directed investigations and produce investigation reports in accordance with Trust requirements. You will present reports succinctly at formal hearings and respond to questions from staff, their representatives and panels on the process of the investigation.

Ensure that the investigation conforms to agreed timescales. Highlight issues of concern to the commissioning manager and relevant Employee Relations Advisor where problems arise, e.g., failure of staff to attend interviews. Ensuring interviews with staff are conducted in an objective and non-judgemental manner to gather the facts of each case.

Work in accordance with Trust policies and procedures, taking personal responsibility for maintaining up to date knowledge and adhering to all trust policies and local procedures

To Ensure confidentiality of information at all times.

Work autonomously, using own initiative, prioritising workload, acting independently within appropriate guidelines, deciding when appropriate to refer to supervisor

You will have to regularly analyse reports, information and data on incidents/making clear interpretations. Requiring highly developed analytical skills, and sound judgement of the impact of this information on the decisions and actions taken by others at all levels of the organisation

Develop and influence the complex planning arrangements for investigations across the Trust, which will involve the formulation and adjustments of plans

Qualifications

• Educated to degree level or Equivalent level of Knowledge and experience
• Specialist Knowledge of managing complex investigation processes to diploma level or equivalent

Experience and Training

• Experience of Undertaking investigations
• Ability to sensitively handle conflict
• Investigation training e.g., Root Cause Analysis, ACAS training, NCAS training

Knowledge

• specialist knowledge of managing complex investigation processes
• Ability to analyse and interpret complex data and/or information
• Manage and store all identifiable information securely and in accordance with Trust policies and procedures and the Data Protection Act
• Knowledge and understanding of investigation tools, techniques and methodologies

Skills

• Report writing skills
• Self- administering and possession of IT skills- email, word processing, excel, systems use

Contractual

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Additional Information

• We reserve the right to close the post early once we have received a sufficient number of applicants.
• The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
• In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website,
• For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.