Bank Care and Support Assistant

Sanctuary Group; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Health and well-being plans

Learning and development opportunities

Discounts from major retailers

Job summary

Sanctuary Supported Living is recruiting a Bank Care and Support Assistant to join our team at Sarnes Court, New Southgate, London. You will support people with learning and physical disabilities to build independence and follow care plans, with safe medication handling and personal care as needed.

We value compassionate, flexible team players who can work independently or with others, and who have IT skills for documentation.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential.
• Work as a key worker to help individuals create and follow care and support plans.
• Provide personalised care, including sensitive personal care and safe medication management.
• Assist customers with daily routines such as getting up, washed and dressed.
• Support customers to access the community, including shops, cafés, friends and appointments.
• Promote a positive culture by engaging with customers and reducing social isolation.
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments.

Skills

Proficient IT skills

Independent working

Team player

Strong organisational skills

Flexible and adaptable

Education

NVQ Level 2 in Health and Social Care or willingness to work towards it

Job description

Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Salary: £14.47 per hour

Requisition: 230389

Bank Care and Support Assistant

Sarnes Court, Oakleigh Road South, New Southgate, London N11 1LG

£14.47 per hour

Hours as and when required

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Care and Support Assistant to our vibrant disability service at Sarnes Court, Oakleigh Road South, New Southgate, London N11 1LG.

You’ll be part of a compassionate, community-focused team supporting people with a disability that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments
• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.