Bank Admin Clerk – Pre-Operative Unit

Wye Valley; Hereford; On-site; GBP 18,000 - 23,000; Part time

Job summary

Wye Valley NHS Trust is seeking an administrative support collateral to assist the Pre-Operative Assessment Unit. The role includes clerical duties, arranging pre-op appointments and cross-covering colleagues during absences.

The successful candidate will use basic office software, manage patient case notes and communicate appointment details. This is a bank, zero-hour post with the temporary staffing team.

Qualifications

• GCSE English and Maths are required.
• Experience with Word processing/typing is desirable.
• Computer literacy with hospital admin systems is expected.

Responsibilities

• Provide clerical service to the Pre-operative Assessment Unit including correspondence, photocopying, filing and handling patient case notes.
• Arrange pre-operative appointments for patients and inform them of appointment details and changes.
• Develop ability to use electronic systems for correspondence, recording and retrieval of information.
• Liaise with surgical medical secretaries regarding capacity and escalate concerns as needed.
• Book Pre-Operative assessments in line with RTT targets and surgical bookings.

Skills

Time management

Problem solving

Verbal & written communication

Telephone manner

Education

GCSE English

GCSE Maths

Word processing/typing

Tools

Excel

Hospital Patient Administration System

Job description

Wye Valley NHS Trust is seeking an administrative support collateral to assist the Pre-Operative Assessment Unit. The role includes clerical duties, arranging pre-op appointments and cross-covering colleagues during absences.

The successful candidate will use basic office software, manage patient case notes and communicate appointment details. This is a bank, zero-hour post with the temporary staffing team.