Preoperative Clinic Admin Clerk - Flexible Hours

Bristol NHS Foundation Trust; Bristol; On-site; GBP 23,000 - 28,000; Full time

Job summary

Bristol NHS Foundation Trust is hiring for a Main area Pre Operative Assessment Band 2, full time - 37.5 hours per week with rolling shifts (7am-3pm, 8am-4pm, 10am-6pm) to cover opening hours of the department. Job ref 387-S5763-MF.

The role involves clerical support in Preoperative Assessment, liaising with patients and clinical staff, and ensuring smooth running of the clinic. Apply to join a large NHS Trust committed to staff development and patient care.

Qualifications

• Previous reception or customer facing experience in a healthcare or public setting.
• Excellent/professional telephone/ reception manner.
• Good IT skills including Microsoft packages.

Responsibilities

• Liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email to obtain clinical information as and when necessary.
• Provides admin support to different clinical teams such as Anaesthetic and nursing teams.
• Dealing with telephone enquiries and taking accurate messages as appropriate.
• To act as Receptionist for clinic. Receive patients, verify identity and update the personal data on both Medway computer system and medical records as appropriate.
• To prepare case notes prior to clinics and admission for surgery, ensuring that notes are up to date and that all relevant investigation reports from previous attendance are in place.

Skills

Reception experience

Customer facing

IT skills

Microsoft packages

Tools

Microsoft Office

Job description

Bristol NHS Foundation Trust is hiring for a Main area Pre Operative Assessment Band 2, full time - 37.5 hours per week with rolling shifts (7am-3pm, 8am-4pm, 10am-6pm) to cover opening hours of the department. Job ref 387-S5763-MF.

The role involves clerical support in Preoperative Assessment, liaising with patients and clinical staff, and ensuring smooth running of the clinic. Apply to join a large NHS Trust committed to staff development and patient care.