Bank Admin/Bookings Assistant

ramsayhealthcare; Torquay; On-site; GBP 1,378,000 - 2,066,000; Full time

Benefits offered by this job

Competitive hourly rates

Enhancements

Free DBS

Contributory pension

Training and development

Free parking

Staff restaurant discount

Free uniform

Blue Light Card access

Job summary

Ramsay Health Care UK is seeking an experienced Administrator/Receptionist to join the Bank Administration/Bookings team at Mount Stuart Hospital. You will work as needed, delivering high-quality admin support across hospital departments and liaising with patients, Consultants and staff.

The role requires professional communication, initiative, teamwork and strong IT skills (Word/Outlook). Experience with Electronic Patient Records is advantageous.

Qualifications

• Maths/English to GCSE level or equivalent.
• Proven organisational and communication skills at all levels, both written and oral.
• Proficient in the use of Microsoft Office including databases.
• Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills.
• Positive, willing attitude.
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

Responsibilities

• Liaise with patients, Consultants and hospital departments.
• Provide administration support across the hospital departments.
• Deliver professional and customer-focused administrative service.

Skills

Organisational skills

Communication skills

Team communication

Customer service

Initiative

Self-motivation

Education

Maths/English GCSE level

Tools

Microsoft Office

Databases

Electronic Patient Records

Job description

The role

We are looking for an experienced Administrator/Receptionist to join our Administration team. This post is for a Bank Administration/Bookings Assistant where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of admin departments within the Hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Where you'll be based

Mount Stuart Hospital is one of Devon's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. The hospital opened in 1984 and has 26 bedrooms all with en suite facilities to ensure complete privacy.

What you will bring with you

• Maths/English to GCSE level or equivalent
• Proven organisational and communication skills at all levels, both written and oral.
• Proficient in the use of Microsoft Office including databases
• Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
• Positive, willing attitude
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

What we give back to you

• Competitive hourly rates plus enhancements
• Free DBS
• Contributory pension scheme
• Excellent training and development opportunities
• Free parking and subsidised staff restaurant (subject to site facilities)
• Free uniform
• Access to Blue Light Card

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all.

This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Mount Stuart Hospital is committed to quality, equality and opportunity for all.

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all.

This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.