Band 3 Housekeeping Team Leader

University Hospitals Birmingham NHS Foundation Trust; Mere Green; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Housekeeping Supervisor to lead a large team of Housekeeping Assistants, ensuring the highest standards of cleanliness across clinical and non-clinical areas. You'll allocate daily work, monitor performance, and supervise staff on shifts including mornings, evenings, and weekends.

The role requires strong leadership, a commitment to quality, and the ability to coordinate with the Housekeeping Manager to maintain a safe, clean

Qualifications

• Experience supervising housekeeping or facilities teams in a healthcare or similar environment.
• Knowledge of cleaning standards and infection control practices.
• Ability to allocate rosters and manage staffing levels.
• Strong leadership and communication skills with frontline staff.
• Willingness to work flexible shifts including mornings, evenings and weekends.

Responsibilities

• Allocate daily work and rosters to all Housekeeping Assistants.
• Monitor cleanliness standards across clinical and non-clinical areas.
• Ensure staff understand duties and have necessary training and materials.
• Conduct regular quality checks and report findings for corrective action.
• Perform specialist cleaning tasks such as floor polishing, carpet cleaning and descaling as required.

Skills

Staff supervision

Roster planning

Cleaning standards

Quality assurance

Communication

Tools

Quality Assurance System

Job description

The post holder is required to lead and supervise a large number of Housekeeping Assistants, under the supervision of the Housekeeping Manager, ensuring the environment is maintained to the highest possible standard. Responsible for delivering daily housekeeping services including the daily allocation of work, monitoring standards of cleanliness, reporting of maintenance faults and ensuring all clinical and non-clinical areas are fit for purpose as outlined in the Cleaning Standards. x1 vacancy working 5 out of 7 days includes mornings evenings and weekends.

Main duties of the job

• 1.To allocate precise and clean instruction of work to be performed on a daily basis to all Housekeeping Assistants through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust; making alterations as circumstances and priorities dictate. Obtain additional manpower to ensure department responsibilities are fully covered; informing department management of gaps in services likely to impact on standards.
• 2.To ensure all staff know their duties; particularly when allocated to unfamiliar areas where requirements may differ. Ensure staff have the sufficient skills, training and materials to complete required tasks to a high standard within their allocated time.
• 3.To be visible on the 'shop floor'; monitoring departments and areas serviced by the Housekeeping Department; monitoring work ensuring cleaning tasks are undertaken and completed in line with the required standards.
• 4.To undertake a selection of areas as prioritise and carry out a formal monitoring of the service is being provided and record findings using a Quality Assurance System. In both cases ensure feedback of findings is reported to staff and colleagues; checking appropriate corrective actions are effectively taken.
• 5.Organise and participate in the carrying out and completion of specialist cleaning tasks such as stripping and re-applying emulsion floor polishes, carpet and upholstery shampooing, steam cleaning and sanitary descaling.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.