Housekeeper

Countess Of Chester Hospital; Chester; On-site; GBP 21,000 - 24,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is recruiting a Band 2 Housekeeper for the Outpatient Department. The role covers multiple clinic areas, ensuring a clean, safe and welcoming environment for patients and staff, with a 37.5 hour week.

You will work flexibly across outpatient areas, maintain supplies, and support patient flow. Strong communication and a proactive approach are essential, as is teamwork within a multidisciplinary environment.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Previous experience in housekeeping or healthcare support is desirable.
• Willingness to work flexibly across outpatient areas.

Responsibilities

• Maintain clinical and non-clinical areas across outpatient settings.
• Monitor and replenish supplies; stock checks and ordering.
• Ensure equipment is clean, available and fit for purpose.
• Support patient flow and service delivery with the multidisciplinary team.
• Communicate effectively with patients, relatives and healthcare professionals.
• Work independently, prioritise workload and contribute to the team.

Skills

Excellent communication

Teamwork

Independent working

Job description

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Full Time: 37.5 hours per week.

An exciting opportunity has arisen within the Outpatient Department for a Band 2 Housekeeper.

The Outpatient Department provides services across multiple clinic areas and specialties, supporting thousands of patients each year. Working as part of a multidisciplinary team, the successful candidate will contribute to maintaining a clean, safe, welcoming, and well-organised environment across a range of outpatient settings. Outpatients covers a diverse range of specialties and locations, offering a varied and rewarding role where no two days are the same.

The successful candidate will be expected to work flexibly across all Outpatient areas as required, supporting high standards of patient care and ensuring the smooth running of clinics. Excellent communication skills, a proactive approach, and the ability to work both independently and as part of a team are essential.

Main duties of the job

The post holder will be responsible for supporting the smooth day-to-day running of the outpatient department, ensuring a welcoming, safe, and well-organised environment for patients, visitors, and staff.

Duties will include maintaining clinical and non-clinical areas, monitoring and replenishing supplies, undertaking daily and weekly stock checks, ordering stock, and ensuring equipment is clean, available, and fit for purpose.

The post holder will work closely with the multidisciplinary team to support patient flow and service delivery, responding to patient needs and assisting with non-clinical aspects of care.

The successful candidate will possess excellent communication and interpersonal skills, as the role involves regular contact with patients, relatives, and healthcare professionals, including making and receiving telephone calls. The ability to work independently, prioritise workload, and contribute effectively as part of a team is essential.

Previous experience in a housekeeping, facilities, or healthcare support role is desirable, although full training will be provided. Good communication skills and a proactive approach are essential requirements for this post.

Working for our organisation

The Trust’s services are provided from three locations: