Band 3 Housekeeping Team Leader

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Housekeeping Team Leader to oversee cleaning standards, allocate staff, and support a large housekeeping team across the Trust. You will lead daily operations, drive service quality and ensure a safe, patient‑facing environment.

The role requires strong leadership, organisational and communication skills, with a focus on infection prevention, staff development and compliant practices.

Qualifications

• Experience in the cleaning industry
• Strong leadership and communication skills
• Ability to supervise a large housekeeping team and manage schedules

Responsibilities

• Lead and coordinate daily housekeeping operations across the Trust
• Allocate staff to ensure full area coverage and service standards
• Provide guidance, training and support to Housekeeping Assistants
• Monitor cleaning standards with audits and inspections
• Support workforce management and attendance monitoring

Skills

Leadership

Staff management

Communication

Organisational skills

Infection prevention

Job description

As a Housekeeping Team Leader, you will play a key role in ensuring high standards of cleanliness, service delivery and staff management across the Trust. Leading and coordinating daily housekeeping operations, allocating staff effectively to ensure all areas are covered and service standards are maintained. Providing guidance, training and support to Housekeeping Assistants, ensuring staff are competent, equipped & confident in carrying out their duties. Monitoring cleaning standards through regular inspections, quality audits and performance reviews, implementing corrective actions where required. Supporting workforce management, including annual leave approval, attendance monitoring, payroll administration and arranging additional staffing to maintain service provision. Managing sickness absence processes, including return-to-work interviews, attendance reviews and staff wellbeing support in line with Trust policies. Addressing performance & conduct matters, promoting compliance with infection prevention, attendance and uniform standards. Organising & participating in specialist cleaning activities, ensuring safe and effective completion of enhanced cleaning programmes. Acting as a key member of the management team, contributing to service improvement initiatives, quality assurance programmes and departmental action plans. Responding to operational issues and service requests, maintaining accurate records and ensuring effective communication across the department.

We are looking for individuals who are motivated and driven, who would enjoy working under pressure in a fast paced Hospital environment.

To provide supervisory to our large housekeeping team who provide a high quality cleaning service to our patients, visitors and colleagues.

If you have the relevant experience and knowledge of the cleaning industry and you are an effective communicator then we would like to hear from you., The role requires strong leadership, organisational & communication skills with a commitment to delivering a safe, clean and high-quality environment.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.