Band 3 Facilities Compliance Auditor

Birmingham Community Health Care Nhs Foundation Trust; Hawkesley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Birmingham Community Health Care NHS Foundation Trust is seeking a role focused on auditing inpatient and outpatient premises to ensure compliance with National Standards, HTMs, and CQC requirements. The post involves data input, reporting, and liaison with facilities managers.

The successful candidate will monitor guidance, raise issues, and support action plans while maintaining records and contributing to risk management within the Waste & Facilities team.

Responsibilities

• Monitor service delivery quality through compliance auditing against National Standards and Trust Policies.
• Monitor cleanliness and waste standards across inpatient and outpatient areas, coordinating with staff and management.
• Plan, coordinate and undertake a programme of monitoring and compliance audits.
• Raise issues of concern with the Waste & Facilities Audit Monitoring Officer and support action plans.
• Produce audit outcomes and reports for timely distribution to stakeholders.
• Provide advice and training to staff on audits and relevant National Standards and HTMs.
• Input data into systems and compile information for ad hoc requests from Facilities Managers.
• Maintain accurate records and ensure documents are up to date for external review.

Job description

To undertake Audits for inpatient and outpatient premises within all divisions of the Trust, ensuring compliance against all legislative and published guidelines, including but not limited to, the National Specifications for Cleanliness and Environmental Protection Act 1990 and associated Health technical memoranda (HTMs). To input and report on data gathered from completed audits. Produce audit reports, action plans, action lists and revisit to ensure compliance. To develop and maintain strong relationships with all staff, clients and their representatives across all inpatient and outpatient premises. Please refer to detailed job description and main responsibilities for the role, detailed further below.

• Monitor the quality of delivery of services including, but not limited to, cleaning and waste management activities through compliance auditing against National Standards and Trust Policies and Procedures
• Proactively monitor performance, cleanliness standards and waste standards in all relevant areas across inpatient and outpatient premises, communicating as appropriate with local clients, staff, supervisors and management
• Plan, co-ordinate and undertake a programme of monitoring and compliance audits within inpatient and outpatient premises.
• Raise issues of concern with the Waste & Facilities Audit Monitoring Officer and support implementation of appropriate action plans.
• Responsible for ensuring audits are followed by a verification audit where applicable and information is distributed to key stakeholders in a timely manner.
• Contribute to Performance Management Meetings with Contract Providers and Facilities Managers by producing monthly audit outcome and compliance reports.
• To provide advice and training to staff and managers regarding all audits and the processes and procedures including relevant National Standards and Guidance.
• To input data onto relevant systems accurately ensuring it is regularly reviewed and compile data for ad hoc information requests from Facilities Managers.
• To maintain accurate and efficient records, ensuring all documents/papers are filed correctly and are up to date and available for the organisation or external reviewers upon request.
• Contribute to the management of risk by escalating areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Contributes to departmental policies and procedures by suggesting changes to practices and procedures as a result of the audit process.
• Prioritise workload to maximise the provision of an effective monitoring and compliant service.
• Manage own workload, deciding where necessary to refer to the Waste & Facilities Audit Monitoring Officer and Facilities Manager.
• Monitor the external condition and cleanliness of buildings including elements such as windows, waste and general maintenance issues on a periodic schedule.
• Respond appropriately to any identified service issues or problems initiating rectification procedures by reporting jobs to the Facilities Helpdesk.
• Be conversant with and have an understanding of relevant national standards, guidance and HTM'S and requirements as outlined by Care Quality Commission (CQC) and National Standards of Healthcare.
• Escalate areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Support on audits for the wider Facilities Team as and when required.
• Support to promote the Waste and Compliance Team at expeditions/conferences and meetings as and when required.
• Provide support in special projects within the team i.e. new building openings, new audit requirements, initiatives and waste management.
• Be flexible to service needs and provide cover for the team as and when required, this may include weekends and/or on public or bank holidays for specific requirements i.e. outbreaks on wards.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.