Band 3 Facilities Compliance Auditor

Birmingham Community Healthcare NHS FT; Birmingham; Presencial; GBP 21.000 - 32.000; Jornada completa

Descripción de la vacante

Birmingham Community Healthcare NHS Foundation Trust is seeking an auditor to undertake audits for inpatient and outpatient premises across all divisions, ensuring compliance with national standards, HTMs and the Care Quality Commission guidelines. You will input data, produce reports and action plans, and maintain strong stakeholder relationships.

The role requires experience in facilities management auditing, a Level 2 food hygiene certificate and IT proficiency.

Formación

• Excellent written and verbal communication skills.
• Good standard of literacy and numeracy.
• Good keyboard and IT skills.
• Understanding of how facilities services are delivered within a live hospital environment with patient safety in mind.
• Working knowledge of Microsoft Office: Word, Excel, Outlook.
• Knowledge of healthcare cleaning and waste management.
• Ability to work on own initiative and solve problems.

Responsabilidades

• Monitor quality of service delivery including cleaning and waste management through auditing against National Standards and Trust Policies.
• Proactively monitor performance and communicate with clients, staff and management.
• Plan and undertake a programme of monitoring and compliance audits across inpatient/outpatient premises.
• Escalate issues to the Waste & Facilities Audit Monitoring Officer and implement action plans.
• Provide advice and training to staff regarding audits and applicable standards.
• Input data into systems accurately and compile data for information requests.

Descripción del empleo

To undertake Audits for inpatient and outpatient premises within all divisions of the Trust, ensuring compliance against all legislative and published guidelines, including but not limited to, the National Specifications for Cleanliness and Environmental Protection Act 1990 and associated Health technical memoranda (HTMs).To input and report on data gathered from completed audits. Produce audit reports, action plans, action lists and revisit to ensure compliance.To develop and maintain strong relationships with all staff, clients and their representatives across all inpatient and outpatient premises.

Job responsibilities

• Monitor the quality of delivery of services including, but not limited to, cleaning and waste management activities through compliance auditing against NationalStandards and Trust Policies and Procedures
• Proactively monitor performance, cleanliness standards and waste standards in all relevant areas across inpatient and outpatient premises, communicating as appropriate with local clients, staff, supervisors and management
• Plan, co-ordinate and undertake a programme of monitoring and compliance audits within inpatient and outpatient premises.
• Raise issues of concern with the Waste & Facilities Audit Monitoring Officer and support implementation of appropriate action plans.
• Responsible for ensuring audits are followed by a verification audit where applicable and information is distributed to key stakeholders in a timely manner.
• Contribute to Performance Management Meetings with Contract Providers and Facilities Managers by producing monthly audit outcome and compliance reports.
• To provide advice and training to staff and managers regarding all audits and the processes and procedures including relevant National Standards and Guidance.
• To input data onto relevant systems accurately ensuring it is regularly reviewed and compile data for ad hoc information requests from Facilities Managers.
• To maintain accurate and efficient records, ensuring all documents/papers are filed correctly and are up to date and available for the organisation or external reviewers upon request.
• Contribute to the management of risk by escalating areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Contributes to departmental policies and procedures by suggesting changes to practices and procedures as a result of the audit process.
• Prioritise workload to maximise the provision of an effective monitoring and compliant service.
• Manage own workload, deciding where necessary to refer to the Waste & Facilities Audit Monitoring Officer and Facilities Manager.
• Monitor the external condition and cleanliness of buildings including elements such as windows, waste and general maintenance issues on a periodic schedule.
• Respond appropriately to any identified service issues or problems initiating rectification procedures by reporting jobs to the Facilities Helpdesk.
• Be conversant with and have an understanding of relevant national standards, guidance and HTMS and requirements as outlined by Care Quality Commission (CQC) and National Standards ofHealthcare
• Escalate areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Support on audits for the wider Facilities Team as and when required.
• Support to promote the Waste and Compliance Team at expeditions/conferences and meetings as and when required.
• Provide support in special projects within the team i.e. new building openings, new audit requirements, initiatives and waste management.
• Be flexible to service needs and provide cover for the team as and when required, this may include weekends and/or on public or bank holidays for specific requirements i.e. outbreaks on wards.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Qualifications/Training

• Level 2 food hygiene certificate
• British institute of cleaning science qualification or equivalent /relevant experience
• NVQ Level 3 in Facilities Management or equivalent level of experience.

Skills and Knowledge

• Excellent written and verbal communication skills.
• Good Standard of Literacy and Numeracy
• Good keyboard and IT Skills
• Understanding of how facilities services are delivered within a live hospital environment being mindful of patient, staff and visitor safety.
• Working knowledge of Microsoft Office Packages such as Word, EXCEL and Outlook
• Knowledge of healthcare cleaning and waste management
• Ability to work on own initiative and be able to problem solve

Personal Qualities

• Ability to understand and deliver to national cleaning specifications and HTM's
• Ability to develop effective working partnerships with staff at all levels
• Ability to work under pressure and multi task whilst delivering operational objectives and meeting deadlines.
• Able to deliver training and instruction to staff in best practice and methods of work.
• Excellent Organisational Skills
• Thorough attention to detail and high standards of accuracy.
• Ability to work individually and as part of a team

Other job requirements

• Must be able to regularly travel across trust sites
• Moderate physical effort for long periods when auditing
• Occasional exposure to unpleasant working conditions where the use of PPE is required
• Occasional working in clinical environments with sensitivity to the privacy and dignity of patients

Experience

• Experience in the implementation and monitoring of facilities related risk management policies and procedures.
• Experience in a healthcare facilities environment
• Experience of carrying out audits
• Experience of handling confidential and sensitive information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.