Band 3 Administrator

Oxford Health NHS Foundation Trust; Aylesbury, High Wycombe; On-site; GBP 21,000 - 24,000; Full time

Job summary

Oxford Health NHS Foundation Trust's Buckinghamshire Talking Therapies is hiring a Band 3 Administrator to support patients, clinicians and the wider team. The role involves handling referrals, communicating with clients and professionals by telephone and email, and maintaining electronic records with confidentiality.

Travel to bases in Aylesbury and High Wycombe is essential; you must have the right to work in the UK without sponsorship.

Qualifications

• Experience handling referrals accurately and efficiently.
• Excellent telephone and email communication with clients and professionals.
• Experience maintaining electronic records with confidentiality.

Responsibilities

• Handle referrals accurately and efficiently.
• Communicate with clients and professionals by telephone and email.
• Maintain electronic records with accuracy and confidentiality.
• Ensure information is processed in a timely and confidential manner.

Skills

Referral handling

Telephone communication

Email communication

Record keeping

Confidentiality

Tools

Electronic records system

Job description

We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 10,000 adults to manage their Anxiety and Depression disorders. Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture. Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential. We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect. The Band 3 Administrator is responsible for managing a range of administrative tasks that support patients, clinicians, and the wider Talking Therapies team. The
role involves handling referrals accurately and efficiently, communicating with clients and professionals by telephone and email, maintaining electronic records, and ensuring information is processed in a timely and confidential manner. For further information, please read the attached Job Description and Person Specification. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. This role does not meet the minimum requirements for Skilled Worker visa sponsorship under UKVI regulations. To be considered, you must already hold the valid right to work in the UK without requiring sponsorship.