Band 2 General Hotel Services Assistant - Bristol

Avon and Wiltshire Mental Health Partnership NHS Trust; West of England; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a dedicated Housekeeper to support ward staff by cleaning all areas and assisting with patient meals, in line with NHS standards. You will work flexibly across wards and departments, maintaining a clean, safe environment and helping with meal preparation and service while observing infection control and safety procedures.

Previous experience in health settings is preferred, and a caring, compassionate approach to patients is

Qualifications

• Experience in a health environment is essential.
• Caring and compassionate approach to patients.

Responsabilités

• Clean all ward and department areas to NHS standards.
• Prepare and serve patient meals as directed.
• Follow infection control procedures to minimise infection risk.
• Maintain stock of disposable items and clean equipment.
• Report hazards to supervisor.

Connaissances

Health setting experience

Caring and compassionate

Description du poste

Job overview

Housekeepers support the nursing staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patient meals.

Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients.

Housekeepers are expected to work in a controlled and systematic way in an environment where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Main duties of the job

HOUSEKEEPING

Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE and in line with local schedules. Areas will include but not be limited to service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors. To replenish stocks of disposable items, i.e.: paper hand towels, soap. Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):

a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

• 1.Completion of cleaning records signing off areas completed and noting areas those areas that are inaccessible.
• 2. Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. ongoing issues around access.
• 3. Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.
• 4. Working in accordance with the National Colour Coding guidance
• 5. Carrying out termination cleans in line with Trust policy.
• 6. Carrying out isolation cleaning in line with Trust policy
• 7. Completing and documenting a scheduled deep cleaning programme for the specified area
• 8. Collection and storage of waste from locations according to the Hospital waste disposal policy.
• 9. Complete other cleaning duties as required. This will include items such as furniture/fittings, internal glass and wall washing.
• 10.Report all sightings of pests to the Hotel Services Office.
• 11.Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.
• 12.Receive and store clean laundry/linen.
• 13.Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use
• 14.Assessing condition of equipment and reporting defects.

CATERING

• 1. Receipt of frozen & chilled meals, ambient stores, checking for quantity, quality, signing for all.
• 2. Goods received, temperature checking chilled and frozen foods and recording the temperatures.
• 3. Ensuring any unacceptable temperatures are reported to the Hotel Services Supervisor.
• 4. To ensure the correct storage and rotation of chilled meals and stores.
• 5. Regeneration of chilled/frozen meals, according to guidelines and food safety instructions.
• 7. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
• 8. Monitoring, recording of food temperatures, taking remedial action as required. Monitoring and recording of fridge and freezer temperatures.
• 9. Washing by machine all crockery, cutlery and utensils.

Person specification

Essential criteria

• Experience of a health setting
• Caring and compassionate

Desirable criteria

• Experience of cleaning
• Experience of catering
• Understanding of COSHH
• Food Hygiene level 2

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities, - we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.