Housekeeper-EAU

North Cumbria Integrated Care NHS Foundation Trust

Whitehaven

On-site

GBP 18,000 - 24,000

Full time

4 days ago

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Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Band 2 Housekeeper (EAU) for up to 24 hours per week, permanent at West Cumberland Hospital Whitehaven. Training provided; previous housekeeping experience not essential.

Role involves maintaining hygiene, stocking, meal support, and liaising with patients and carers to ensure comfort and care. The post supports a fast-paced Emergency Assessment Unit, with a focus on safety and cleanliness, in a collaborative multidisciplinary team.

Qualifications

Experience in customer service or caring environment.
Food safety/hygiene certificate or willingness to undertake.
NVQ 1 in Hotel Services or equivalent.

Responsibilities

Monitor and replenish Ward stock including stock and non-stock requisitions.
Maintain high cleaning and hygiene standards of ward areas and rooms.
Dispose of waste safely and report hazards.
Assist Ward Manager to keep ward environment safe and tidy.
Prepare and serve hot/cold beverages as scheduled.
Update patient food diaries and assist with meals as needed.
Support patients with nutritional needs and personal care items.

Skills

Basic food hygiene

Infection prevention

Effective communication

Education

Food safety/hygiene certificate

NVQ 1 in Hotel Services

Job description

North Cumbria Integrated Care NHS Foundation Trust

Housekeeper-EAU

The closing date is 11 November 2026

Band 2 Housekeeper up to 24 hours per week, permanent

We are looking for a motivated and enthusiastic housekeeper who wants to work as part of a dedicated multidisciplinary team. This is an exciting opportunity to join our team. Previous experience as a housekeeper is not essential as in-house training will be provided to ensure you are fully equipped to meet the demands of this role.

The Emergency Assessment Unit/Ward 6 is a 26 bedded assessment unit and short stay ward based at the West Cumberland Hospital Whitehaven. We are a fast paced environment, caring for acutely unwell patients.

Main duties of the job

Monitor and replenish Ward stock including preparing stock and non-stock requisitions for approval.
Monitor and maintain high standards of cleaning and hygiene standards of ward including; treatment room/stock room/store rooms/staff rooms/offices/ kitchen (including fridge and microwave), ensuring all equipment/utensils and surfaces are clean at all times, eg discarding out of date food, stock rotation.
Monitor the safe disposal of waste.
Support the Ward Manager in helping to ensure the ward environment is safe and tidy including the removal of any hazards/clutter.
Report equipment faults and monitor repairs.
Report any accidents or incidents as per Trust policy.
Prepare and serve hot/cold beverages at the scheduled times.
Update patient food diaries.
Serve patients meals, adhering to food hygiene regulations.
Be aware of increased nutritional needs. Ensure these needs are met by assisting patients to eat and drink, eg cutting up food, placing food within easy
Liaise with patients and carers to ensure they have sufficient supply of clothing and toiletries.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Personal Circumstances

Flexible approach to work patterns
Adaptable

Qualifications

Food safety/hygiene certificate or willing to undertake
Good standard of general education
NVQ 1 in Hotel Services or equivalent or equivalent experience

Knowledge and Experience

Previous experience of working in a customer service/caring environment
Acute hospital work.
Health care work.
Experience of housekeeping /domestic duties

Skills and Aptitudes

Basic food hygiene
Infection prevention
Confidentiality
Effective communication and interpersonal skills both written and verbal.
Able to prioritise work to meet deadlines.
Able to work well within a multi-disciplinary team.
Ability to cope with distressing or emotional circumstances, e.g. death, bereavement.
Safeguarding issues
Able to use initiative appropriately.
Reliable
Time-keeping
Non-judgemental
Empathetic and caring approach
Ability to respond to sensitive situations
Ability to respond to changing requirements
Knowledge of systems and processes, e.g. manual handling, fire safety
Knowledge of cleaning /hygiene/COSHH