Band 2 Facilities Catering Operative Birmingham Community Healthcare NHS Foundation Trust

Evasion-design.com; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Catering Assistant to join their team. In this role, you will provide exceptional customer service while preparing and serving meals to patients, staff, and visitors. Your responsibilities will include maintaining cleanliness in the catering area, adhering to food hygiene standards, and assisting with stock control. This position offers a unique opportunity to contribute to the well-being of others in a supportive environment. If you are passionate about food service and enjoy working in a dynamic setting, this role is perfect for you!

Qualifications

• Experience in customer service and food preparation is essential.
• Knowledge of food hygiene standards and safety regulations is required.

Responsibilities

• Prepare and serve meals and beverages to patients and staff.
• Ensure cleanliness of equipment and adherence to food hygiene standards.
• Assist with stock control and maintain vending machines.

Skills

Customer Service

Food Preparation

Food Hygiene Standards

Cash Register Operation

Cleaning and Maintenance

Stock Control

Communication Skills

Education

Basic Food Hygiene Certificate

Tools

Catering Equipment

Cleaning Chemicals

Job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The post holder will provide excellent customer service under the supervision of the Facilities Supervisor – Catering, delivering an efficient and professional catering service at all times.

The post holder will assist in the preparation and service of meals and beverages to patients, staff and visitors throughout Trust owned properties including wards and will operate a cash register when required.

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements.

Key Responsibilities:

1. Prepare salad, sandwiches and other basic food items for patients, staff and visitors.
2. Support patient meal services, by loading bulk trolleys or ward level service of meals.
3. Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.
4. Clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.
5. Undertake deep clean of all catering equipment within the department.
6. Adhere to Food Hygiene Standards and Trust policy and procedures.
7. Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.
8. Check, clean and refill vending machines and 24-hour catering stores. Complete all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.
9. Assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.
10. Answer and resolve telephone queries and respond to requests from departments accurately and efficiently.
11. Demonstrate role requirements to new starters.
12. Set up meeting rooms and prepare food for special functions, including the preparation of beverages and buffet items, and then follow this by clearing the venue and washing up as required ensuring all items are returned to the restaurant.
13. Wash up ward level patient equipment when required.
14. Dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.
15. Prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.
16. Prepare refrigerated commodities.

Health and Safety at Work:

Attention is drawn to the responsibility of all employees to take reasonable care for the health and safety of themselves and other people who may be affected by their actions at work.

Equal Opportunities:

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Safeguarding:

It is the responsibility of all staff to safeguard and protect children and adults at risk at all times and staff must report any concerns as per Safeguarding Children and Safeguarding Adults policies, which are available on the Trust’s intranet. Every member of staff must undertake regular mandatory safeguarding training at a level relevant to the role.

Smoking:

The Trust operates a No Smoking policy.

This advert closes on Thursday 12 Dec 2024.